RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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Derek
Derek
1 reviews
7 months ago
4 out of 5 stars

4 1/2 stars we have used them twice now…

4 1/2 stars we have used them twice now and would use again and highly recommend

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Theodore
Theodore
1 reviews
7 months ago
5 out of 5 stars

On schedule

On schedule Friendly

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7 months ago
5 out of 5 stars

Great

Great! My guy Richard did an awesome job

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Tony
Tony
1 reviews
7 months ago
5 out of 5 stars

Second time I've used Roadrunner

Second time I've used Roadrunner. Always picked up on time and delivered on time. I've had the same driver twice he is based out of Houston great guy I'll be using them next month again thank you

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Adam
Adam
1 reviews
7 months ago
5 out of 5 stars

Great car transport service

The picked up the car on time, deliver on time and it was clean with no problems.

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Rebecca
Rebecca
1 reviews
7 months ago
5 out of 5 stars

Great experience

Great communication, on time for pickup and delivery. Professional and took great care of our vehicle. Definitely recommend.

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Cody
Cody
1 reviews
7 months ago
5 out of 5 stars

Yall were easy to work with!

Yall were easy to work with!

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Yann KOFFI
Yann KOFFI
1 reviews
7 months ago
2 out of 5 stars

I got a fair quote online (Quote #…

I got a fair quote online (Quote # Q9919669) but Chase Christiani was awful . Very hesitant to proceed further with this company now

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Natasha
Natasha
1 reviews
7 months ago
5 out of 5 stars

Awesome Service🌺

From the first phone call to the car pick up and drop off I received awesome customer service, great communication, professional support and a comfortable environment that my car was in great hands. Thank you.

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Gilbert
Gilbert
1 reviews
7 months ago
5 out of 5 stars

Grate job thank you again

Grate job thank you again

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Trevor
Trevor
1 reviews
7 months ago
5 out of 5 stars

Excellent Service

Excellent Service

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Daniel
Daniel
1 reviews
7 months ago
5 out of 5 stars

Great pick up and drop off.

Great pick up and drop off.

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Emanuel
Emanuel
1 reviews
7 months ago
5 out of 5 stars

Great service

Great service. I highly recommend RoadRunner.

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Daisy
Daisy
1 reviews
7 months ago
5 out of 5 stars

Great customer service

Great customer service, respect and great prices!!! Communication great!! Friendly people!! I would recommend 1000!! My car made it to destination on time expected.

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Bridget
Bridget
1 reviews
7 months ago
5 out of 5 stars

Made my transfer of vehicle happen with…

Made my transfer of vehicle happen with ease and no headaches. Communication was spot on and would use them again.

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Barbara
Barbara
1 reviews
7 months ago
5 out of 5 stars

The car arrived safely as scheduled

The car arrived safely as scheduled. The only issue I have is it was picked up a day late which of frustrating when you have someone waiting for 12 hours for that phone call and then you get a text saying it will be tomorrow morning. Just be prepared for that but the car still arrived home on the scheduled day. The driver was very polite.

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Fredy
Fredy
1 reviews
7 months ago
5 out of 5 stars

Excellent Service

Everything was great

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Archie
Archie
1 reviews
7 months ago
5 out of 5 stars

Car waiting when I got home.sitting in…

Car waiting when I got home.sitting in my garage

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Victoria
Victoria
1 reviews
7 months ago
5 out of 5 stars

Speedy

The carrier delivered my vehicle before anticipated 😊

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7 months ago
2 out of 5 stars

Poor logistics and left me in a bind

For more than a month after my auto transport was booked from Utah to NC, Road Runner did nothing but send me emails confirmed that I was booked. The moving day came and went, I flew away from Utah and they called me late that day (after I told them it must be booked by noon) and FINALLY found some one, but wanted to charge me $175 more than the agreed upon price. The guy was somewhat reasonable on the phone but the too late offer clearly helps no one. When I refused to pay the extra fee for terrible service, they cancels my order. Now I’m stuck finding a new way to get my car to NC. I’d happily pay anyone else the higher fee ($1400) to move my car if it didn’t give money to this company. Avoid them. They will drop the ball and then leave you in a bind

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