RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Excellent communication, friendly driver, safe journey from NY to Arizona! Driver contacted me to let me know when he would pick up the car and he was on time. He let me know when the car was going to be delivered, and was on time. The car arrived safely with no damage. Reasonable price - much cheaper than driving with hotels, gas, and food. I would definitely use them again!
Roadrunner transportation was quick to respond with a quote for our move from NJ to KS. The cars were handled with care upon pick up and delivery. We would definitely recommend them to others.
Excellent service, on time delivery and very professional I would hire them again
Even so I had to wait until the last day to find out when and who was picking up my car, everything went well and on time after that. The driver was courteous and kept me informed and my car was delivered in good shape. I will use Road Runner again.
Easy and reliable
Great experience. Keep up the good work
Very timely
Quick response, easy to book online - transport picked up on time delivered early at drop off - driver communicated all steps - easy process.
I was doubtful at first however my daughter convinced me since the company is so large there are many departments that's why you are unable to reach a live person all the time. Now that my Ranger has arrived safely I am now a believer !! I plan on using Road Runner in the future! Mr. Fred Romeo 04/01/2025
Excellent service. Always available to respond to questions. Driver available for updates by phone. Delivery on time.
Easy communication. Peter the driver kept me updated very great guy! Had a car shipped from California to Cleveland no problem. Thank you again
Pickup and delivery were on time. Driver was extremely professional. And my vehicle showed ups exactly as it had left
Good, on time service, and very careful handling of my car during loading and unloading.
Prompt pickup, delivered as promised. My porsche arrived in perfect condition. My driver kept me updated, was very professional. Recommend!!
Truly appreciate great customer service in an era where it’s very lacking. They picked up and delivered our vehicle as scheduled. The driver, Russell G., was awesome. I know who to use if I ever need another vehicle transported. Thank you!
Fast! Friendly!
Great overall experience exceeded all expectations
Excellent communication and very fast delivery!
Excellent service and I felt the driver that delivered my car, Alan, really cared
NOT RECOMMENDED! BE CAREFUL! Don’t trust this company! You can be responded while they try to have your booking or asking for more money for insurance after then. I ordered to ship my car with the guy name ANTHONY HERMAN, shipping it from Florida to San Jose. They didn’t show up to pick up the car and didn’t answer phones, emails, text messages . Not responding at all. I canceled the booking and book another company to ship my car. They did in some tricky to pick up my car without my permission from other company and kept my car for 4 days, then they called and emailed me to ask for money plus storage fees to release my car. The accounting staff girl named MELISSA CORSALE. This is an act of stealing personal property and extortion from this company and those people. I’ll take further actions sooner. Just let you guys know to be careful to do business with this company.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.