Robert and Jessica Stoner

Robert and Jessica Stoner

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Robert and Jessica Stoner

RO

RoadRunner Auto Transport

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2 out of 5 stars

Poor logistics and left me in a bind

For more than a month after my auto transport was booked from Utah to NC, Road Runner did nothing but send me emails confirmed that I was booked. The moving day came and went, I flew away from Utah and they called me late that day (after I told them it must be booked by noon) and FINALLY found some one, but wanted to charge me $175 more than the agreed upon price. The guy was somewhat reasonable on the phone but the too late offer clearly helps no one. When I refused to pay the extra fee for terrible service, they cancels my order. Now I’m stuck finding a new way to get my car to NC. I’d happily pay anyone else the higher fee ($1400) to move my car if it didn’t give money to this company. Avoid them. They will drop the ball and then leave you in a bind