RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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John
John
1 reviews
over 1 year ago
5 out of 5 stars

Excellent Service!!!I contracted for vehicle pick up

I contracted for vehicle pick up, three days later it was here! Excellent communication, courteous professional driver with highly maintained trucks and trailer set up. Will definitely use again if the need arises.

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Junior
Junior
1 reviews
over 1 year ago
5 out of 5 stars

Made the process smooth and gave actual…

Made the process smooth and gave actual expectations. This helping reduce the stress. Cheers.

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Jacob
Jacob
1 reviews
over 1 year ago
5 out of 5 stars

Easy and reliable

I made the delivery request on Friday, and had the car by Tuesday. No problems and good communication by the driver.

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Wayne
Wayne
1 reviews
over 1 year ago
5 out of 5 stars

The vehicle was picked up as scheduled…

The vehicle was picked up as scheduled and delivered. It sounds simple but it’s all that I want. One price, a schedule pickup and delivery Other brokers seemed to have a price increases,

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Nick K.
Nick K.
1 reviews
over 1 year ago
5 out of 5 stars

This experience was truly incredible

This experience was truly incredible. I inquired a few times before booking for some other vehicles and remembered how prompt and thorough they were in quoting, and providing all the options clearly. When I was ready, I finished the process online and got it booked. I received all the confirmations, and even a really cool car tracker. When the car arrived, the gentlemen took care of the car as if it were his, and was super friendly. The entire experience was such a joy, I will only use them for transport now.

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Glen
Glen
1 reviews
over 1 year ago
5 out of 5 stars

Went well, delivered a day earlier than expected.

Went well, delivered a day earlier than expected.

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Tony
Tony
1 reviews
over 1 year ago
5 out of 5 stars

Absolutely pleased

At first I was little stressed because never shipped a vehicle. My questions were answered and the looking back the entire process was easy. I did appreciate the monthly text updates. Now that I have shipped a vehicle and understand the process, will do it again.

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Jacques
Jacques
1 reviews
over 1 year ago
5 out of 5 stars

Military PCS move coast to coast

I’m a military member moving from California to Florida. I am overall extremely satisfied with the service I was given. To begin the quote was fair, the customer service was straight to the point and honest. Each step along the way there was communication. The driver communicated well also. He was very professional and quick. The delivery took 4 days which was one day early. The car was delivered with no damages or nothing missing from inside. I would highly recommend them to anyone who is looking for a good, reliable car shipping company.

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Alex
Alex
1 reviews
over 1 year ago
5 out of 5 stars

Roadrunner cares

Roadrunner keeps trying till it happens. They believe in customer satisfaction.

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George
George
1 reviews
over 1 year ago
5 out of 5 stars

Easy and reliable

Easy and reliable. Affordable price too.

Helpful?
Raquel
Raquel
1 reviews
over 1 year ago
5 out of 5 stars

Besides the back and forth for the…

Besides the back and forth for the payment authorization this service is amazing. The driver made our experience great

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Lokesh
Lokesh
1 reviews
over 1 year ago
5 out of 5 stars

Amazing job

Amazing job, my car was transported from Minneapolis and delivered to Raleigh within 2 days. Thanks a lot!

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Maheen
Maheen
1 reviews
over 1 year ago
5 out of 5 stars

The car was delivered very quickly

The car was delivered very quickly, early on the exact day that was agreed upon. The driver was very communicative with me and followed all instructions.

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Elaine
Elaine
1 reviews
over 1 year ago
5 out of 5 stars

I cannot say how pleased we were with…

I cannot say how pleased we were with this company from start to finish .. always kept us updated on every minute of the move . Thank you RoadRunner.

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TOMMIE BROOKS
TOMMIE BROOKS
1 reviews
over 1 year ago
5 out of 5 stars

The driver

The driver, Rasol, was a true professional! He got my GV70 unloaded in no time and with no damage what-so-ever!!! I am happy with the service I received from RoadRunner and I highly recommend their delivery services. Tom Brooks

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Melvin
Melvin
1 reviews
over 1 year ago
5 out of 5 stars

No issues

No issues Everything was good

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over 1 year ago
5 out of 5 stars

RoadRunner was excellent to deal with

RoadRunner was excellent to deal with. The process from booking to delivery was great. I will definitely use them in the future.

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Renato D.
Renato D.
1 reviews
over 1 year ago
5 out of 5 stars

Delivered just as scheduled for only 3…

Delivered just as scheduled for only 3 days. Very professional and respectful driver. Highly recommended.

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J CP
J CP
1 reviews
over 1 year ago
1 out of 5 stars

Really bad experience

Booked car transportation from Texas to Michigan. Explained I had a flight 4 days after pick up date. Got confirmed 4 days before my flight pick up after my trip and 20% (200$) price increase. When asked for options, representative hung the phone. End up sending my car with another company. Worst customer experience ever.

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over 1 year ago
5 out of 5 stars

Quick service and same day delivery…

Quick service and same day delivery from 3.5 hours away...

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