RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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Cody
Cody
1 reviews
8 months ago
4 out of 5 stars

Easy & Efficient

Easy & Efficient. They did a great job with pick up and delivery of my vehicle. I needed the vehicle to travel from Florida to California, and they did an excellent job. I received the vehicle was in the same condition as when I gave it to them. The only thing that could have been a little difficult to figure out was the drop off, as there was no expected delivery date given, no updates given along the way as to when it could be, and I was given a 1 hour "I'm coming" phone call. I was able to make it work, but I had to leave a previous engagement in order to get the vehicle. Overall this was a great experience, and I'm glad to have had my vehicle transported through RoadRunner.

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8 months ago
5 out of 5 stars

Have time to wait on the carrier.

There a 2-3 hours window when carrier will arrive. Either than that the service was good.

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Harris
Harris
1 reviews
8 months ago
5 out of 5 stars

Company did what they said they would…

Company did what they said they would do, were on time, courtous and communicated well.

Helpful?
Ed
Ed
1 reviews
8 months ago
5 out of 5 stars

Everything was good with the transport…

Everything was good with the transport of the car would definitely use road runner again when I need to transport.the only thing that wasn’t good is that Freddy Cortez would not return any of my calls when I asked a question about the shipment

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John
John
1 reviews
8 months ago
5 out of 5 stars

Great service

Great service Personable and helpful drivers who kept us well informed along the way! Thank you!

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Gina C
Gina C
1 reviews
8 months ago
5 out of 5 stars

Delivered my car early in great shape

Delivered my car early in great shape. I would highly recommend.

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Jo Ann
Jo Ann
1 reviews
8 months ago
5 out of 5 stars

Professional and kept in touch.

Professional and kept in touch.

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8 months ago
5 out of 5 stars

Great communication system

Great communication system, very easy to set up. Delivery driver was very polite. Highly recommend this service.

Helpful?
8 months ago
5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with RoadRunner. The entire process was smooth and professional from start to finish. The drivers were efficient, punctual, and clearly experienced. A special mention goes to the gentleman who delivered the car to its final destination—he was absolutely exceptional. His professionalism and attention to detail truly stood out. Many thanks to the entire team for such a reliable and stress-free service Highly recommended

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8 months ago
5 out of 5 stars

They pick up my car and deliver on time it on…

They pick up my car and deliver it on time. Communication with roadrunner wasn't that good. The driver of the truck did communicate with us letting us know that they were on their way

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Timothy
Timothy
1 reviews
8 months ago
5 out of 5 stars

Very efficient

Very efficient, good communication, along with excellent documentation of pick up condition with quick delivery cross country. Bottom line they were worth the price and I felt it was extremely fair.

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Rodney smith
Rodney smith
1 reviews
8 months ago
5 out of 5 stars

Very professional

Very professional

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David
David
1 reviews
8 months ago
5 out of 5 stars

Fast service

Fast service

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Austin
Austin
1 reviews
8 months ago
5 out of 5 stars

Effortless!

The whole process was effortless. I booked online on a Thursday and my car was picked up for shipment the following Monday. It was delivered to my home 4 states away in only 3 days. I didn't even have to be present for pickup. 10 out of 10 recommend. I need to have another car shipped this summer and will use RoadRunner again.

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Marlene
Marlene
1 reviews
9 months ago
5 out of 5 stars

This was a good experience I had my car…

This was a good experience I had my car shipped with my things inside the car was delivered out of state in one day the service was great with keeping me updated and the driver also kept me updated when he was coming and dropping off the car I highly recommend them

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Rob
Rob
1 reviews
9 months ago
5 out of 5 stars

Perfect Service Experience

Your dispatcher, Christian, was polite and professional. The driver, Nikolai, was polite and respectful. My vehicle was picked up Monday evening, the same day I made the reservation, and deliver to Florida the next morning.

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Kris
Kris
1 reviews
9 months ago
5 out of 5 stars

Fast service

Fast service

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9 months ago
5 out of 5 stars

Edmar our driver

Edmar, the driver was great, friendly and kept in contact via text about delivery date. We had a pleasant experience overall. Thanks.

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Alison
Alison
1 reviews
9 months ago
5 out of 5 stars

Smooth

Smooth, flawless process from beginning to end. The team was very communicative and thorough. I will definitely use you again! Thank you for such a positive and flawless experience

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9 months ago
5 out of 5 stars

Pick car up on time,and deliver was…

Pick car up on time,and deliver was prompt

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