Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely.
Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and high-quality products, particularly the air vests. Reviewers highlight the fast response times and knowledgeable staff who provide personalized assistance, making the purchasing process smooth and enjoyable.
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Many express satisfaction with the fit and quality of the vests, noting that the guidance received was accurate and helpful. However, some customers report issues with sizing and delays in receiving their orders, particularly concerning specific colors or models. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many stating they would recommend the company for its great service and product selection. Overall, Ride EquiSafe is viewed favorably by the majority of its customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
426
100%
-0.1
● Low
4.8 / 5 overall
=
426 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7▼ 0.1
12-month avg
4.8
All-time
4.8
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
10
Sep 24
5.0
11
Oct 24
4.7
11
Nov 24
4.7
14
Dec 24
5.0
3
Jan 25
4.5
8
Feb 25
4.9
8
Mar 25
5.0
8
Apr 25
4.7
12
May 25
4.5
17
Jun 25
5.0
10
Jul 25
4.8
6
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 426 most recent reviews.
Top praiseof 404 positive reviews
Customer service38%
152 mentions
Helpful support22%
90 mentions
Fast & efficient19%
77 mentions
Delivery15%
61 mentions
“Above and beyond fantastic customer service”
On “Customer service” · Jul 15, 2025
Top complaintsof 16 negative reviews
Shipping25%
4 mentions
Returns13%
2 mentions
Customer service13%
2 mentions
“The company shipping was great”
On “Shipping” · Mar 14, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
Great support. Michelle took the initiative to reach out to ensure that I’m ordering the correct size and type of the safety vest for my 11 yrs old daughter. She explained in detail the safety concern and she also saved us $250 by purchasing the appropriate type and size. Thank you Michelle.
After zero success trying to find helmets in Charlotte NC - I was about to give up when friends recommended Ride EquiSafe to me. From start to finish - it was a great experience. Prompt and helpful communication through Facebook messenger. I went to the store and met Michelle who spent over 90 mins helping me try on different helmets, explaining differences and making sure I found the perfect one. Her patience, empathy to my previous struggle and knowledge made the experience incredible. 110% recommended! Thanks for all your help! You’ll be seeing me again soon!
I was in the market for a safety vest, so many to choose from and need all the right information about these products. Well couldn’t have asked for someone more patient, kind and really knew her stuff!!!!
So extremely happy with my purchase thanks for everything. Camille
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My air vest was delivered promptly, and when I had questions about fit, the support staff set up a video call with me to check that I had the correct size. Very satisfied!
This is the second air vest we purchased through Ride EquiSafe and the service we received for both was excellent. Catherine was able to tell us exactly what we needed, explaining the differences between the available vests. She made the process so easy. Thank you!
Catherine was incredibly helpful and accommodating. She drove a long distance to fit me for my vest and went above and beyond the call of duty. She had me try several vests and determined that the FreeJump fit me best. I am very happy with the product and had a great experience. I highly recommend Ride Equisafe.
Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely.
Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.