The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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Great communication Turned up in designated window of time and sorted what was a complex repair. What more could you possibly want?
Date of experience: June 23, 2025
Arrived on time with correct part which was fitted quickly Than you
Date of experience: June 23, 2025
Issue resolved quickly by engineer.
Date of experience: June 23, 2025
Peter is nice and helpful.
Date of experience: June 23, 2025
US
Friendly and personable service to repair our Zanussi integrated microwave oven. Communication was clear from start to finish, and the repair was completed in under 30 minutes. He left the area spotless and was clearly very knowledgeable about the appliance. Really appreciated the professionalism and attention to detail. Thanks again for the great service – highly recommended!
Date of experience: June 23, 2025
Polite and professional service , repair carried out with advice for future use. Great
Date of experience: June 23, 2025
Repair was booked promptly and engineer, Ben, fixed oven very quickly and efficiently!
Date of experience: June 23, 2025