Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 771 - 780 of 996 reviews
AM
5 out of 5 stars

Great communication and repair

Great communication Turned up in designated window of time and sorted what was a complex repair. What more could you possibly want?

Date of experience: June 23, 2025

D
5 out of 5 stars

Great service

Great service I liked the service engineer Simon. He was prompt, efficient and explained the issue on our dishwasher. He seemed knowledgeable and fixed it well Thank you Simon

Date of experience: June 23, 2025

SG
5 out of 5 stars

Arrived on time with correct part which…

Arrived on time with correct part which was fitted quickly Than you

Date of experience: June 23, 2025

T
5 out of 5 stars

Issue resolved quickly by engineer.

Issue resolved quickly by engineer.

Date of experience: June 23, 2025

A
5 out of 5 stars

Quick and professional service

Quick and professional service. Engineer was friendly and helpful. Cleaned up after themselves too!

Date of experience: June 23, 2025

MY
5 out of 5 stars

Peter is nice and helpful.

Peter is nice and helpful.

Date of experience: June 23, 2025

M
5 out of 5 stars

Excellent service – quick, clean, and professional!

Friendly and personable service to repair our Zanussi integrated microwave oven. Communication was clear from start to finish, and the repair was completed in under 30 minutes. He left the area spotless and was clearly very knowledgeable about the appliance. Really appreciated the professionalism and attention to detail. Thanks again for the great service – highly recommended!

Date of experience: June 23, 2025

RL
5 out of 5 stars

Polite and professional service

Polite and professional service , repair carried out with advice for future use. Great

Date of experience: June 23, 2025

GS

G S

US

5 out of 5 stars

Excellent service

Excellent service

Date of experience: June 23, 2025

MJ
5 out of 5 stars

5 stars!

Repair was booked promptly and engineer, Ben, fixed oven very quickly and efficiently!

Date of experience: June 23, 2025

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