The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 11 - 20 of 996 reviews
MI
Daniel’s attitude and quality of work
Daniel arrived on time fixing our fridge. He was professional, friendly and great at customer service. He is definitely an asset to your organisation.
Date of experience: July 21, 2025
MP
It turned out to be a quick fix .the…
It turned out to be a quick fix .the engineer was very pleasant
Date of experience: July 21, 2025
MM
The man telephoned to let me know when…
The man telephoned to let me know when he would arrive.He was very efficient and dealt with the problem. Would recommend him again.
Date of experience: July 21, 2025
EH
Excellent engineer
Appointment booking easy, came on time, fixed problem was very polite and friendly and professional. The fitter would have 5 *. Given 4* as would have been better if the appointment could have been sooner (without working machine for few days).
Date of experience: July 21, 2025
RH
I’ve waited for ten days to get my…
I’ve waited for ten days to get my washing machine fixed as the door was broken & the codes was inside the door the man came out to open the door & get the code &5 days later it was fixed & came earlier than expected really pleased
Date of experience: July 21, 2025
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