Excellent :)
We found Martin and team to be very helpful, friendly and professional. Sorted our training requirements in good time. Great value and very easy to deal with.

Resolve Recruitment Services is a UK-based recruitment agency specializing in providing both temporary and permanent staffing solutions across various sectors, including driving, industrial, healthcare, and hospitality. With a combined experience of over 50 years, the company aims to connect businesses with qualified candidates, ensuring a tailored approach to meet each client's specific needs. The company's services cater to a diverse clientele, including businesses seeking to fill employment gaps and candidates looking for new job opportunities or career advancements. By operating offices in Bristol and Wigan, Resolve Recruitment Services serves clients nationwide, facilitating efficient and effective recruitment processes to support workforce requirements across multiple industries.
Resolve Recruitment Services receives overwhelmingly positive feedback from customers, who appreciate the agency's efficiency and supportive staff. Many reviewers highlight the quick placement into jobs, with one noting they were matched with suitable work within days.
The professionalism and friendliness of the team, particularly individuals like Sol and Carla, are frequently praised, making the recruitment experience enjoyable and stress-free. However, some customers express frustration, citing issues such as lack of communication and delays in job placements after registration. A few negative reviews mention problems like incorrect payments and unfulfilled job promises, which detract from the overall positive sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 77 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.8 | 4 |
| Feb 25 | 4.0 | 4 |
| Mar 25 | 4.4 | 5 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 1.0 | 1 |
| Oct 25 | 1.0 | 1 |
| Nov 25 | 4.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 77 most recent reviews.
“Very good company, managed to get a permanent position through them, very helpful staff, would highly recommend”
“While they acknowledged the error, the situation caused significant issues for me my Universal Credit was reduced bec...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Human Resources.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 77 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | −12% | 290 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | +34% | 214 |
Bottom line: Resolve Recruitment Services is #2 of 5 on overall rating in this group.
77 reviews of Resolve Recruitment Services. Filter by what matters to you.
We found Martin and team to be very helpful, friendly and professional. Sorted our training requirements in good time. Great value and very easy to deal with.
I had never worked for an agency before now and having heard all of the horror stories with regards to doing so I was very apprehensive to get in touch with Resolve. However, just how wrong could I have been. Every step is covered from application to bookings, pay, timesheets, any queries, always on the end of a phone or email that is looked in to and usually solved ASAP. I thoroughly enjoy my job, I’ve fell in love with employment once again and can see a career on the road. The squad at Resolve are honestly so good, it’s an absolute pleasure to work for, with and on behalf of yourselves.
Naomi & the team are very helpful, always able to fill roles even last minute. All of the drivers we have had are very professional.
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Really helpful and try to do much as possible to suit your needs.
I have used this company as someone looking to recruit staff and looking for a new role myself. Jon Shearing and the team were very attentive, professional, friendly and knowledgeable. I have dealt with many recruitment companies in my working life and these guys are right up there with the very best, they work very hard for you, and they give good advice. thank you to everyone at Resolve you deserve plenty of future business and success
Been involved with company for over 20 years. They have been supportive in helping, with not only offers of work but in sorting my total ignorance of technology especially pay and job confirmations online. Staff from Sam down to the newest member are really helpful and fun.
Friendly staff, easy to register with, honest and professional team, hope to have only good experience with you🤞
Very friendly staff , Very professional people and easy to get to. Everything explain professionally and easy to understand.
The staff are very polite, professional and very supportive. They keep you updated all the way on your application process. Sol is the person I had my interview with and he explains everything before you ask, holiday entitlement, how to do timesheets, what to expect at interview with thier client. Also gives great Advice on what to do when you go to your assignment interview. I only registered last week and have interview already tomorrow with the position I applied for. Excellent agency to register with
Great people and service 👋✌️
Prompt service.unrivalled service and a great team. You won't find better!!! Thanks to all of you. Regards. P.J.
Lovely people will go above and beyond for you hats off to them all always willing to help out and listen
Hello Everyone, I'm an HGV Class Driver looking to get back into the Industry driving professionally again. I'm in the extremely challenging situation, whereby I was disqualified and have a DR10 on my licence. Which if anyone knows is basically a death nail to your driving career as no-one will touch you, due to how the Insurance Industry views anyone with a DR10 on their Licence. That said... Martin at Resolve has given me some hope. Martin contacted a Haulier and explained my background and situation. With Martin doing this off his own back, I will be having a meeting with the Manager to discuss how we can go forward and get me back Driving Professionally again. Every single other Agency disregarded me which was around 20 differentAgenciesi contacted, made me feel worse than I already do. Martin @ Resolve was understanding, empathetic, helpful and non judgemental. Without doubt Martin and Resolve are hands down 'Best in Class' Recruitment Agency in today's workforce.
I am absolutely thrilled with the exceptional service provided by Resolve Recruitment Services. From the moment I reached out, their team demonstrated professionalism, dedication, and a genuine commitment to helping me find the perfect job. The entire process was impressively swift; I secured a job much quicker than I anticipated. Their thorough understanding of the job market and strong network of employers clearly set them apart. The team was always available to offer guidance and support, making the job search experience smooth and stress-free. If you are looking for a reliable and efficient recruitment agency, I highly recommend Resolve Recruitment Services. Their expertise and personalised approach are unmatched. Thank you, Resolve Recruitment Services, for your outstanding services
When my full time work slowed, I walked into the Resolve office not knowing what to expect. Sam was amazing at explaining the roles and getting me started. The whole experience has been extremely positive. Naomi, Sol and the rest of the staff have always been very supportive and friendly. There is no pressure and they do their best to find work that suits your abilities and schedule. I would highly recommend Resolve.
When I retired from full-time employment, I knew I would want to do something part-time, to keep me active . I saw Resolve Recruitment advertising for ad-hoc staff and applied. It was a simple process, so now I work , as and when it suits. All has been excellent
Hi Gary Anderson here I’m an entertainer by trade but like many others Lockdown was a life changer!! Resolve agency have been truly Amazing even now when not on tour i still help them out if can Chloe ,Naomi and the team always been brilliant to me getting me suitable work that I love especially Enterprise Wages always on time, and really understanding when express if not the right jobs for me highly recommend this brill company keep up the good work guys many thanks G You’re Simply the Best !!! 🥂😎
Resolve Recruitment Services is a UK-based recruitment agency specializing in providing both temporary and permanent staffing solutions across various sectors, including driving, industrial, healthcare, and hospitality. With a combined experience of over 50 years, the company aims to connect businesses with qualified candidates, ensuring a tailored approach to meet each client's specific needs. The company's services cater to a diverse clientele, including businesses seeking to fill employment gaps and candidates looking for new job opportunities or career advancements. By operating offices in Bristol and Wigan, Resolve Recruitment Services serves clients nationwide, facilitating efficient and effective recruitment processes to support workforce requirements across multiple industries.
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