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Rental Ride is a car rental service operating in Tunisia, providing affordable vehicle options for travelers. The company focuses on offering a diverse fleet that includes mini, economy, compact, sedan, SUV, and luxury vehicles, catering to various customer preferences and travel needs. Rental Ride facilitates easy booking and vehicle pickup at key locations, including Tunis-Carthage Airport, Enfidha Airport, Monastir Airport, and Djerba Airport. The target market for Rental Ride includes both tourists and local residents seeking convenient transportation solutions for their journeys within Tunisia. With a commitment to customer satisfaction, Rental Ride aims to provide a reliable and accessible car rental experience, ensuring that customers can find the ideal vehicle for their travel plans. For more information, visit www.rental-ride.com.
Reviewers frequently report negative experiences with Rental Ride, citing customer pain points more often than praise. Common complaints include tout, company, tout prix, prix.
A smaller set of reviewers mention positives such as franchement, franchement longtemps, franchement longtemps sit, longtemps. Overall sentiment is predominantly negative based on 6 reviews and an average rating of 1.8 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.8 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 3.5 | 2 |
| May 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“It’s spam company they force you to pay the full amount and they don’t send your rented car to the airport and once...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.8 out of 5 (poor) | 67 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | — | 998 |
Bottom line: Rental Ride is #5 of 5 on overall rating in this group.
6 reviews of Rental Ride. Filter by what matters to you.
Over a year ago
It’s spam company they force you to pay the full amount and they don’t send your rented car to the airport and once you call them from the airport they don’t answer your call at all
Over a year ago
Service is absolutely terrible! You have to pay a confirmation fee up front. Refunding that takes months and multiple calls. I did get most of my money back at some point but it took a long time. Th... See more
Over a year ago
Franchement j’ai longtemps hésité lorsque j’ai vu les commentaires mais j’ai bien fait de tenter ma chance, c’est moins cher et le service et top ils sont aimable. M’ont reçu à sortir des arrivants. M... See more
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It’s spam company they force you to pay the full amount and they don’t send your rented car to the airport and once you call them from the airport they don’t answer your call at all
Service is absolutely terrible! You have to pay a confirmation fee up front. Refunding that takes months and multiple calls. I did get most of my money back at some point but it took a long time. This company is a headache during rental, pick up, reservation and everything else really. They have cheap prices but it is not worth it at all. Avoid at all costs!
Franchement j’ai longtemps hésité lorsque j’ai vu les commentaires mais j’ai bien fait de tenter ma chance, c’est moins cher et le service et top ils sont aimable. M’ont reçu à sortir des arrivants. Ma attendu et m’a conseillé pour avoir une carte SIM. Voiture comme décrite, j’ai juste dû remplir assez vite de l’essence mais sinon, mieux que ce à quoi je m’attendais Et le retour top rien à dire. Certainement je réserve de nouveau avec eux. Hésitez pas réservez ici
À fuir à tout prix !!! Des arnaqueurs , des incompetents, aucun professionalisme !!! J’ai loué une auto 4x4. le jour de la reception, c est moi qui a du faire des appels … pour faire une histoire courte, aprés longue attente, ils m ont apporté une autre auto aucun rapport que j ai refusé … et je me suis retrouvée sans auto !!! tout le monde s est degagé et alors là j ai parlé au soit disant le responsable de l agence et je voya raconte pas le manque de politesse, aucune notion de service à la clientelle, manque de civisme … je trouve même pas les mots justes pour le decrire … si vous voulez passer de bonnes vacances, eviter Rentalride à tout prix … de mon coté je lacherai pas l affaire, je vais aller jusqu’au tribunal , ca va eviter à d autre ce genre de situation
Bilen var der ikke til afhentning. Sidste gang jeg bestiller fra dem. Jeg måtte finde en nødløsning og leje en ny bil fra et andet selskab. JEG KAN IKKE ANBFEALE DETTE SELSKAB.
Rental Ride is a car rental service operating in Tunisia, providing affordable vehicle options for travelers. The company focuses on offering a diverse fleet that includes mini, economy, compact, sedan, SUV, and luxury vehicles, catering to various customer preferences and travel needs. Rental Ride facilitates easy booking and vehicle pickup at key locations, including Tunis-Carthage Airport, Enfidha Airport, Monastir Airport, and Djerba Airport. The target market for Rental Ride includes both tourists and local residents seeking convenient transportation solutions for their journeys within Tunisia. With a commitment to customer satisfaction, Rental Ride aims to provide a reliable and accessible car rental experience, ensuring that customers can find the ideal vehicle for their travel plans. For more information, visit www.rental-ride.com.
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