Terribly slow deliveries
Their products might be good but they're terribly slow at delivering orders. I placed an order on February 6 and it still hasn't arrived yet (today is March 5). Order id is QST307130.
Quest Nutrition is a company specializing in the production of high-protein food products, including protein bars, protein powders, and protein snacks. Known for their flagship product, the Quest Bar, the company offers a range of items designed to provide nutritional benefits while catering to various dietary preferences, such as being low in carbohydrates, gluten-free, and free from added sugars. Their product line also includes protein chips, shakes, cookies, and more, catering to health-conscious consumers seeking convenient and nutritious snack options. Targeting fitness enthusiasts, athletes, and individuals looking to maintain a balanced diet, Quest Nutrition focuses on delivering innovative products that align with a healthy lifestyle. The company emphasizes quality ingredients and satisfaction guarantees, making it a trusted choice for consumers seeking high-protein food solutions. With a commitment to fast delivery and customer service, Quest Nutrition continues to expand its presence in the health and wellness sector.
Reviewers express a mixed sentiment towards Quest Nutrition, highlighting both the quality of its products and significant issues with customer service. Many customers praise the protein bars and chips, noting their great taste and effectiveness in curbing cravings, with some calling them the best in the market.
However, numerous complaints arise regarding the company's website and order fulfillment, with reports of slow deliveries and unresponsive customer service. Some consumers feel misled by the website's functionality, particularly regarding redeeming points. Additionally, there are serious allegations about the website being a scam, which raises concerns about trustworthiness. Overall, while Quest Nutrition offers appealing products, the negative experiences with service and website functionality detract from the positive feedback.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 10 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 10 most recent reviews.
“Bought 2 boxes of the quest hero bar crisp chocolate caramel pecan should have 4 bars in it mine had 3 called custom...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | — | 10 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 |
Bottom line: Quest Nutrition is #4 of 5 on overall rating in this group.
10 reviews of Quest Nutrition. Filter by what matters to you.
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
Quest Nutrition is a company specializing in the production of high-protein food products, including protein bars, protein powders, and protein snacks. Known for their flagship product, the Quest Bar, the company offers a range of items designed to provide nutritional benefits while catering to various dietary preferences, such as being low in carbohydrates, gluten-free, and free from added sugars. Their product line also includes protein chips, shakes, cookies, and more, catering to health-conscious consumers seeking convenient and nutritious snack options. Targeting fitness enthusiasts, athletes, and individuals looking to maintain a balanced diet, Quest Nutrition focuses on delivering innovative products that align with a healthy lifestyle. The company emphasizes quality ingredients and satisfaction guarantees, making it a trusted choice for consumers seeking high-protein food solutions. With a commitment to fast delivery and customer service, Quest Nutrition continues to expand its presence in the health and wellness sector.
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