Quest Nutrition is a company specializing in the production of high-protein food products, including protein bars, protein powders, and protein snacks. Known for their flagship product, the Quest Bar, the company offers a range of items designed to provide nutritional benefits while catering to various dietary preferences, such as being low in carbohydrates, gluten-free, and free from added sugars. Their product line also includes protein chips, shakes, cookies, and more, catering to health-conscious consumers seeking convenient and nutritious snack options. Targeting fitness enthusiasts, athletes, and individuals looking to maintain a balanced diet, Quest Nutrition focuses on delivering innovative products that align with a healthy lifestyle. The company emphasizes quality ingredients and satisfaction guarantees, making it a trusted choice for consumers seeking high-protein food solutions. With a commitment to fast delivery and customer service, Quest Nutrition continues to expand its presence in the health and wellness sector.
Reviewers express a mixed sentiment towards Quest Nutrition, highlighting both the quality of its products and significant issues with customer service. Many customers praise the protein bars and chips, noting their great taste and effectiveness in curbing cravings, with some calling them the best in the market.
However, numerous complaints arise regarding the company's website and order fulfillment, with reports of slow deliveries and unresponsive customer service. Some consumers feel misled by the website's functionality, particularly regarding redeeming points. Additionally, there are serious allegations about the website being a scam, which raises concerns about trustworthiness. Overall, while Quest Nutrition offers appealing products, the negative experiences with service and website functionality detract from the positive feedback.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 10 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 10 most recent reviews.
“Bought 2 boxes of the quest hero bar crisp chocolate caramel pecan should have 4 bars in it mine had 3 called custom...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | — | 10 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 |
Bottom line: Quest Nutrition is #4 of 5 on overall rating in this group.
10 reviews of Quest Nutrition. Filter by what matters to you.
Over a year ago
Bought 2 boxes of the quest hero bar crisp chocolate caramel pecan should have 4 bars in it mine had 3 called customer service over 1 month ago for coupon to replace still have not received called ba... See more
Over a year ago
After comparing their Quest chips to a cheap Walmart Chicken Hotdog using AI this is the results: In Conclusion: You've correctly identified that these products share a very similar base of highly pro... See more
Over a year ago
The products aren't great, however, allowing for the health benefits I can deal with them just being okay. The website says I have points to redeem, so I click on "redeem" and nothing happens. I tri... See more
Over a year ago
Their products might be good but they're terribly slow at delivering orders. I placed an order on February 6 and it still hasn't arrived yet (today is March 5). Order id is QST307130.
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
Bought 2 boxes of the quest hero bar crisp chocolate caramel pecan should have 4 bars in it mine had 3 called customer service over 1 month ago for coupon to replace still have not received called back in said it takes 4-6 weeks for a coupon asked for supervisor told me 2-3 call back time this placeis a joke for customer service will stop buying
After comparing their Quest chips to a cheap Walmart Chicken Hotdog using AI this is the results: In Conclusion: You've correctly identified that these products share a very similar base of highly processed ingredients and numerous additives. This is a common strategy in the food industry for efficiency. However, it also means that both products are likely to be low in nutritional value and may carry some of the health concerns associated with processed foods and their additives. While the final texture and flavor differ drastically, their fundamental composition raises similar questions about their contribution to a healthy diet. What a rip off chip that is over marketed and highly over priced. Eat a cheap hotdog and save your money. In conclusion, even for athletes with increased protein needs, choosing high-salt processed foods like the examples we discussed is counterproductive and potentially harmful to their health and performance. Prioritizing whole, nutrient-dense foods with moderate sodium levels is a much better strategy for optimal athletic development and overall well-being. Just eat a simple hard boiled egg: In conclusion, a hard-boiled egg is a far superior choice for obtaining protein compared to the two highly processed products you initially described. It offers high-quality, complete protein along with a wealth of other essential nutrients in a whole, minimally processed, and naturally low-sodium package. It's an excellent addition to a healthy daily diet.
The products aren't great, however, allowing for the health benefits I can deal with them just being okay. The website says I have points to redeem, so I click on "redeem" and nothing happens. I tried with a different browser, same problem. So I called (it's Saturday at 11:30 am), the recording says they are closed, but then it gives options, like press 2 for orders. I did. on hold, on hold, on hold. Finally gave up and completed the order without a discount. Also be aware, they nickel and dime you. First, they say free shipping with a minimum dollar amount, then they charge a "fuel surcharge". Clever. They also charge $2.99 for a "cool Pac", when no cool pac was in the box. I can maybe understand a cool pac in the summer months (July August Sept) not in the winter or spring. So I called to have the $2.99 reversed since it wasn't in the box and they reversed it. 6/28/23 update. It happened again, I was charged $2.99 for a cool pack that was not in the box. So I called to ask for the charge to be reversed. The kind customer service department person contacted her "lead" and he said no, that charge was for expedited shipping. Hmmm, where does it say that on the website, that the charge can be either/or? I didn't ask for expedited shipping, their shipping is always fast. Seems fraudulent to me. I've reported to paypal, the FTC and the attorney general for the State of California.
Their products might be good but they're terribly slow at delivering orders. I placed an order on February 6 and it still hasn't arrived yet (today is March 5). Order id is QST307130.
I've tried all their competitors and Quest is very simply the best. Best levels of dietary fiber. Best taste. Lowest carbs. Just the best. Some of the products appeal to me more than others, but they're ALL good. People who need high protein low carb food owe it to themselves to try a few of the varieties to see what they like.
By far one of the best protein bars out on the market perfect for that little pick me up after the gym or as a snack they are packed with 20g’s of protein and bursting with a sweet flavour to satisfy your cravings my favourites are cookie dough, blueberry & white choc and apple pie
SCAM website Do not trust. It's a fake website. African scam. They will not ship anything
I love their products so much. They help out my cravings very well.
Great products for maintaining a healthy weight. Their protein bars and chips have been pretty effective at controlling my cravings for junk food. I wish the protein chips and the Hero bars were distributed in more stores. But their website is easy to use for bulk orders.
Quest Nutrition is a company specializing in the production of high-protein food products, including protein bars, protein powders, and protein snacks. Known for their flagship product, the Quest Bar, the company offers a range of items designed to provide nutritional benefits while catering to various dietary preferences, such as being low in carbohydrates, gluten-free, and free from added sugars. Their product line also includes protein chips, shakes, cookies, and more, catering to health-conscious consumers seeking convenient and nutritious snack options. Targeting fitness enthusiasts, athletes, and individuals looking to maintain a balanced diet, Quest Nutrition focuses on delivering innovative products that align with a healthy lifestyle. The company emphasizes quality ingredients and satisfaction guarantees, making it a trusted choice for consumers seeking high-protein food solutions. With a commitment to fast delivery and customer service, Quest Nutrition continues to expand its presence in the health and wellness sector.
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