Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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US
Prospect had helped us find an apartment that met every requirement. Any issues noted with the apartment was sorted out quickly. We had to terminate the agreement early but Sasha had handled our very unique situation with patience and kindness.
Date of experience: July 31, 2022
Sasha has been managing my property for four months now. She has dealt with a tenancy renewal and organised redecoration. All correspondence has been polite and friendly, and importantly patient (as I often need reminders) and everything has gone well. I have found her professional and helpful, and hope that she will stay managing my property in to the future as she is very good.
Date of experience: July 29, 2022
US
Itβs our first time buying and I canβt fault Prospect.. Beth in particular has bent over backwards to exceed our expectations and more! We were very specific with what we were looking for in a property and she nailed it with the first property she took us to see! It was the first time in months of looking at properties via alternative agents that someone had listened to our needs and after almost giving up looking, she restored our faith in the process in no time! She was transparent with timelines, helpful with recommendations and always kept us in the loop! Thank you so much Beth! Youβre a star!
Date of experience: July 28, 2022
We have been absolutely thrilled with such a great service that Beckie Baxter provided. She has been absolutely brilliant and what a great asset to the team she has been at Prospect Lettings. She has responded to every question with a prompt response and professionalism. I have only very high review for Beckie. She is undoubtedly a truly great asset at Prospect Team. Many could follow by her professional example.
Date of experience: July 28, 2022
We got there Beth! Rare to find someone so dedicated and relentless in making my sale and support my purchase a success. It was tough, and we faced all sorts of issues, but Beth stuck with it and made it happen. Thank you Beth.
Date of experience: July 28, 2022
Beth gave us a great experience when looking at the property and was very helpful as well when taking us round the property
Date of experience: July 28, 2022
US
I was convinced on moving to a property previously visited toward Ascot, but my Wife and i had one last showing towards Warfield. We met the lovely Beth who pretty much won us over on the spot, she was very passionate, polite and gave us a fantastic showing and i have never received such a professional, yet enjoyable experience when looking to buy a product. Pleasurable experience and would use this company again.
Date of experience: July 28, 2022
US
Hi there! I am a landlord and I work mainly with Sasha. I would like to say that she is very helpful both through emails and on the phone. She is pacient and tries to give pertinent explanations when promted. Although, I get sometime frustrated with the process of getting and signing in a new tenant and getting all the certificates and aprovals for the house, Sasha has been a very professional and at the same time a friendly person. Thanks for all the support!
Date of experience: July 28, 2022
