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Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
Prospect (Warfield office) have been absolutely brilliant from the start. Generous with their advice and knowledge, always totally professional and so supportive. Particularly worthy of mention is Beth who has been really exceptional, tenacious, a really strong communicator and always fighting our corner. Well done team a real five star service... thank goodness we chose Prospect!
I would give more stars if I could! The level of clear and efficient communication, support, friendliness, professionalism, I could go on. They have made a stressful process so easy. A huge thank you to Beth, who has been a complete star. Would highly recommend xx
I am writing this review to express my complete satisfaction with Prospect Estate Agency. They are all very professional in there approach to their various roles and a joy to deal with.
a very pleasant experience
Prospect provided excellent service and help in selling my property, quick, reliable and very customer focused.
Virginia Ayres - Transaction Support Coordinator was fantastic, keeping me very informed on progression of the sale on a regular basis, thank you Virginia you were great.
We recently used Beth and the staff at the Warfield Branch for completion on our flat. Despite a number of challenges Beth kept me informed and did not hesitate to pick the phone up to me during some really tricky situations.
Many thanks for your help
Jo
I have just had a rather stressful two weeks.
Without going into detail someone really went that extra mile to help me, that person was Kodie Brooks, my property manager. She did all she could to help resolve the situation and did it very well.
Thank You Kodie Brooks.
Beth from Warfield recently helped my mum buy a house and I was thoroughly impressed with her service - would not hesitate to use again or recommend onwards
Maddie Clarke is an exceptional estate agent. Maddie is far superior to any estate agent I have used over the years. She is professional, efficient, honest and extremely helpful. My move was particularly emotionally difficult Maddie went above and beyond to make me feel at ease and less stressed she always had time to listen and talk to me. Maddie always returned my calls promptly and nothing was too much trouble for her. I highly recommend Maddie. If and when I sell again I will use Maddie Clarke I’ve never dealt with such an amazing agent who makes her client feel cared for and valued.
Sasha Byrne has done an outstanding job on working through all the issues around our flat sale process. She is dedicated and quick to respond to any issues. She communicates clearly and integrates with the Prospect team excellently. I am really pleased to have her working on our flat sale.
I was living in Prospect property from last 4 years. It was a great experience to have engagement with Sasha Byrne. She tried to resolve property asap and specially she helped during checkout process. Thanks Sasha for your all efforts.
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