Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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Been renting out my property through Prospect for many years now. Beckie Baxter is my property manager and she couldn’t be more helpful and friendly. Anytime I need something she’s always at the end of the phone. I’ve only got positive things to say about her and the rest of the team.
Natasha is extremely competent and attained high standards whilst taking us for a viewing. She answered all questions efficiently and nothing was too much hassle. Thank you for making this process so much easier!
Met with Natasha who was extremely helpful. Natasha took the time to answer my questions and queries and was very knowledgable. Natasha demonstrated understanding of my situation and additional time for information on a particular property.and went out of her way to provide me with extra resources and various options i could consider when deciding. Excellent customer service
Natasha was very confident and helped us alot in what we are looking for
Dreadful, no care for tenant. I can't wait for Section 21 to be voided!
Have had some viewings with Natasha who is very friendly and polite. Really great experience and helped with any information I needed to know. Highly recommended.
