Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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Charlotte Morgan was very helpful and kept us updated every step of the way and explaining the whole process. Really appreciate the professional and friendly manner she handled the process for us.
Nikki manages my property and is always helpful and prompt with her replies - i enjoy working with Nikki and find Nikki easy to get along with.
The team was responsive from the onset; setting up a quick viewing, calling with updates, responding to our email questions etc. The service has been good, and we look forward to working them as our agents throughout our tenancy.
Charlotte was very helpful when I enquired about a house and organised a viewing the very same day. She was on time and answered all my questions. Thank you Charlotte
Had a great viewing with Charlotte today, she was very helpful and answered any question.
Top marks to Nikki Gardener Nikki is our rental manager and has given us great service. She is always very responsive and quick to help with any issues and problems we have. We could not ask for better support. Thanks
Prospect not only take care of land lords they also take care of tenants equally. @ Nikke you are amazing in sorting out all the issues in right time.
Prospect Lettings have been excellent over the last year while renting a property through them. Extra thanks go to Lauren and Nikki, who have been so helpful with any queries or issues. Would definitely recommend.
Our property is looked after by Nikki G a member of Prospect's Property Management department. She takes away any of our tenancy and property management worries. She is a good communicator, is always promptly available when we need to contact her and she makes sure that any necessary aspects are followed up to conclusion. Would therefore recommend based on our experiences so far.
