Prominent Tickets is a resale marketplace specializing in the sale of tickets for a wide variety of live events, including sports, concerts, and theater performances. The company provides an extensive selection of tickets for major sporting events such as NFL, NBA, MLB, and NHL games, as well as concerts across various genres, from rock and hip-hop to family-friendly shows. Additionally, Prominent Tickets offers access to theatrical performances, including Broadway and West End productions.
The primary customers of Prominent Tickets are individuals seeking to purchase tickets for events that may be sold out or difficult to access through traditional box offices. By connecting buyers with available tickets on the secondary market, Prominent Tickets caters to event-goers looking for a convenient and reliable source for securing their desired seats. Ticket prices on the platform may vary and can be above face value, reflecting the demand for popular events.
Prominent Tickets has a positive customer experience.
Prominent Tickets receives high praise from many customers for its reliable service and competitive pricing, with a significant number of reviews highlighting the absence of hidden fees. Reviewers appreciate the professionalism and helpfulness of the staff, noting that they often receive great deals on tickets for various events.
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Many express satisfaction with the seamless ticket purchasing process, emphasizing quick delivery and excellent customer support. However, some consumers voice concerns about high prices and issues with ticket delivery methods, such as receiving physical tickets instead of e-tickets. A few reviews mention discrepancies in pricing, suggesting that customers may encounter inconsistencies. Overall, Prominent Tickets is viewed positively, with the majority of users enjoying their experiences and recommending the service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
71
100%
● Low
4.4 / 5 overall
=
71 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2017.
Last 3 months
1.0▼ 1.0
12-month avg
3.3
All-time
4.4
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 16
5.0
1
Dec 16
—
0
Jan 17
5.0
1
Feb 17
—
0
Mar 17
—
0
Apr 17
—
0
May 17
—
0
Jun 17
2.0
1
Jul 17
—
0
Aug 17
—
0
Sep 17
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
Top praiseof 58 positive reviews
Customer service41%
24 mentions
Prices & value31%
18 mentions
Fast & efficient26%
15 mentions
Delivery24%
14 mentions
“I have purchased tickets over ten times from Prominent Tickets and have had excellent service everytime”
On “Customer service” · Sep 16, 2016
Top complaintsof 8 negative reviews
Pricing50%
4 mentions
Customer service38%
3 mentions
Refund38%
3 mentions
Payment issues25%
2 mentions
“Prices were very high”
On “Pricing” · Jun 7, 2017
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
The service was great..very quick and the price was right compared to other sites
i would reommend this site to anyone. The ticket prices were less than all the other sites I visited. Their security is commendable and their service was rapid. I had the tickets in my hand within a few days.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Website is easy to use. Pick up in Glen Rock is so quick and easy and better yet, free! Employees are always friendly and ready to help (in person or over the phone) if there are any questions or concerns. I've never had a problem using prominent.
I have not ordered tickets online too often, but their site made it easy. I was a bit annoyed when they had to talk to me before my order went through, but I do understand they were just double checking identity and there is NOTHING wrong with that.
Best ticket experience ever. I got my ticket exactly when I was told I would get them. I saw Les Miserable with my 16 old son. He was very impressed with the show. Now he wants to see more if Broadway...
Found the information, on the web while looking for Super Bowl tickets. I read in an article that they had the lowest markup in the secondary market. I compared them with all the other ticket brokers and found that to be true. Once purchased, their customer service was excellent, and they kept me very up to date on where and when I would be getting my tickets. Go hawks!
When ordering tickets for a NY Show, Prominent Tickets always takes care of your
order immediately & responds within minutes. They always try to satisfy your request.
I have never been disappointed with their service.
Best price quick delivery . I had looked around at several prices from discount tickets. And found the best priced at prominent tickets. The tickets came immediately the email and I had no issues. Everything is exactly as it was supposed to be
Prominent Tickets is a resale marketplace specializing in the sale of tickets for a wide variety of live events, including sports, concerts, and theater performances. The company provides an extensive selection of tickets for major sporting events such as NFL, NBA, MLB, and NHL games, as well as concerts across various genres, from rock and hip-hop to family-friendly shows. Additionally, Prominent Tickets offers access to theatrical performances, including Broadway and West End productions.
The primary customers of Prominent Tickets are individuals seeking to purchase tickets for events that may be sold out or difficult to access through traditional box offices. By connecting buyers with available tickets on the secondary market, Prominent Tickets caters to event-goers looking for a convenient and reliable source for securing their desired seats. Ticket prices on the platform may vary and can be above face value, reflecting the demand for popular events.