Very helpful and professional
Very helpful and professional
4.5
Excellent
1,000 reviews
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Review summary
Premier Property Lawyers is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
I really appreciate how easy and…
I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.
Excellent Service
This is the first time that I have used a remote legal service through the Estate Agents to sell a property. I found the ‘e-Way conveyancing made easy’ system to be easy to understand & navigate. All documents were completed or uploaded to my system record together with all corrrespondence. Communicating by email with our Conveyancer, Shirley, was convenient & efficient with responses & updates received in a timely manner. In addition, Shirley was easy to talk to by phone, when required, she kept me updated at all times and clarified any queries that I had. I would definitely recommend this legal service.
Very patient with an old lady who has…
Very patient with an old lady who has never had to sell a house before
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All reviews
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Showing 21 - 30 of 996 reviews
RM
excellent experience
excellent experience, good comms, easy to use online platform. even happy to communicate by email which isn't always the case for lawyers!
Date of experience: July 9, 2025
AL
Great Experience for a First-Time Buyer – Efficient and Easy to Use
As a first-time buyer, I was a bit nervous about the conveyancing process, but Amy Holt made things much easier than I expected! Their online portal was a huge help – it allowed me to track everything in real time, upload documents. For someone new to the process, having that kind of visibility and control was really reassuring. Amy was professional and efficient, and she guided me through each step with clear explanations. Amy picked up on many key legal points I wouldn’t have known to look out for and made sure I understood everything before moving forward. Communication was mostly very good, and overall I felt supported and well-informed. The pricing was transparent, with no hidden fees, and everything was clearly laid out from the start – which is important when you’re budgeting for your first home. I’d definitely recommend Premier Property Lawyers to other first-time buyers looking for a reliable and tech-savvy conveyancing service.
Date of experience: July 8, 2025
FG
Big thanks to Laura Morris
Big thanks to Laura Morris for getting us over the line during a turbulent sale/purchase, especially after having to step up to take over from a colleague who'd had to leave. The online platform works well (though the app doesn't) and dealing by post where necessary was quick. Hard to get to excited about the conveyancing process, but appreciate she got the job done and was friendly whilst doing it.
Date of experience: July 8, 2025
SF
Exceptional service from beginning to…
Exceptional service from beginning to end! I can't recommend Helen and Lowry Property Lawyers enough.
Date of experience: July 8, 2025
CT
Thank you for a smooth remortgage
Everything went smoothly and was easy to see and follow on the online portal. The only reason I'm deducting one point is that there was so much information to read, understand, and follow through with, most of which was written in very 'legal' language - which is of course understandable, but also a little difficult/time-consuming to keep asking for clarifications - although Natasha promptly addressed al my questions, so thank you very much. I assume this would be the same at other firms, so it's not a comparison as such, but more feedback in general.
Date of experience: July 8, 2025
SN
Soul destroying
This is my second review and honestly using it to somehow attract the attention of someone at the company to move our case forward. Our conveyancer does not respond to my emails or voicemails or letters from our buyer’s solicitor. It the worst customer service I have ever received. Selling and buying property is stressful enough without being completely ignored by your solicitor. And we are paying for this service! It’s utterly soul destroying. Our mental health is really suffering at this treatment. We should be very near the end of the process. I don’t know why they can’t send an email to update us.
Date of experience: July 8, 2025
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