Very helpful and professional
Very helpful and professional
4.5
Excellent
1,000 reviews
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Review summary
Premier Property Lawyers is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
I really appreciate how easy and…
I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.
Excellent Service
This is the first time that I have used a remote legal service through the Estate Agents to sell a property. I found the ‘e-Way conveyancing made easy’ system to be easy to understand & navigate. All documents were completed or uploaded to my system record together with all corrrespondence. Communicating by email with our Conveyancer, Shirley, was convenient & efficient with responses & updates received in a timely manner. In addition, Shirley was easy to talk to by phone, when required, she kept me updated at all times and clarified any queries that I had. I would definitely recommend this legal service.
Very patient with an old lady who has…
Very patient with an old lady who has never had to sell a house before
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All reviews
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Showing 131 - 140 of 996 reviews
KD
K D
US
Fantastic! Thanks Kelly
Finally, solicitors who are on the ball! Having been through the early stages of the first-time buying process previously, I was apprehensive when selecting a conveyancer. However, I have to say Kelly Earp at PPL has been amazing. All my communications were answered within hours of being received, and the process from our side was quick and simple. Thank you SO much for making this process so straightforward.
Date of experience: July 1, 2025
rw
Taylor was an awesome help with our…
Taylor was an awesome help with our remortgage, helpful, professional, prompt and very patient. Could not have asked for more thank you
Date of experience: July 1, 2025
PT
Great and friendly company
Great and friendly company Very fast, got stuff done in time Got my house on the promised date Overall I will recommend this firm to my family and friends
Date of experience: July 1, 2025
A
Amber
US
Unfortunate experience with dire communication
Although my review may be disregarded as I wasn’t the direct client, I was actively involved in the purchase of a property where the seller used this firm. I believe it's important to share our experience, especially for others who might be in a similar situation. If possible, we would strongly advise against using this company or proceeding with a sale where the other party is using them. Our purchase took 10 months to complete - largely due to their delayed responses and lack of communication. There were weeks with no replies to our solicitor, estate agents, or even the seller. We had to pursue multiple avenues to get any kind of response, including involving our own solicitor in escalating matters, and asking the seller to raise a formal complaint. We were informed on one occasion they had ordered documents from the Land Registry to respond to our enquiries. However, after months of it being unanswered, we contacted the Land Registry ourselves in February - and received written confirmation of no orders from this firm since September. As a result, our solicitor had to place the order instead, and we received the documents within a week - to then be charged for it on our bill. The communication between their assigned solicitor and our side (including our solicitor, estate agents, and mortgage broker) was diabolical. Calls went unanswered, emails ignored, and at one point they even hung up on our broker during an update request. We genuinely believe that, with reasonable communication and responsiveness, our purchase could have been completed in half the time. Had we not recently completed after issuing a firm deadline, following their admission that they were still not quite ready even after nine months - we would have unfortunately pulled out of the sale due to the significant mental strain it was causing us. If this was our firm and we were able too, we would 100% be taking it to the ombudsman.
Date of experience: July 1, 2025
RM
Obera was fantastic and pushed the sale…
Obera was fantastic and pushed the sale and purchase to get it done in record time
Date of experience: July 1, 2025
ML
Great communication
Great communication, easy to see what stage you are at, what is being worked on and any actions you need to take.
Date of experience: July 1, 2025
SS
Sohil Shah
US
Taylor Smyth was wonderful in handling…
Taylor Smyth was wonderful in handling my remortgage. His communication was very pointed and timely. Even though my case wasn't too complicated, I would highly recommend using Premier Property Lawyers.
Date of experience: July 1, 2025
CN
overall great service
Great service. Just had to wait a couple of times for a call back rather than being able to speak to someone instantly
Date of experience: July 1, 2025
IM
Straightforward, efficient service
Was very straightforward overall and completed on time. The only thing I would liked to have been better was more transparency around costs for the conveyancing service. As we were referred to PPL from the mortgage provider, we didn't get a quote for services and i think that would have helped. But in general everything else worked out fine.
Date of experience: July 1, 2025
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