Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

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1,000 total β€’ Write a review

Showing 931 - 940 of 996 reviews
K
5 out of 5 stars

What a well run hotel

What a well run hotel , so friendly staff, room was so clean and comfortable with great views

Date of experience: February 14, 2025

JH
4 out of 5 stars

Firm pillows

The delivery was the very best came within 48hours. The packaging was just the best.Now the bad bit we ordered the firm pillows and they were very firm, tried one and I could not sleep on it, in the morning I had a stiff neck and a headache, so they were not for me.Not decided what todo as yet.Sent you an email but not had a reply back as yet.

Date of experience: February 14, 2025

PL
5 out of 5 stars

Best ever pillows

Ordering was simple very fast delivery and my pillows are really lovely …..I will definitely order my bedding from them again products are top quality

Date of experience: February 14, 2025

PC
5 out of 5 stars

Unbeatable quality.

Easy to order. While we have stopped using hotels now we have a tourer, it's lovely to feel the familiar comfort of the premier inn quilt... we already have the pillows & just can't be beat for quality. Delivery was quicker than the estimated delivery time too.

Date of experience: February 13, 2025

A
5 out of 5 stars

Good Purchase

Very happy with the firm & soft pillows.

Date of experience: February 13, 2025

b
5 out of 5 stars

Delivered with care and delivered on…

Delivered with care and delivered on time fab service

Date of experience: February 13, 2025

Js
5 out of 5 stars

Website easy to use

Website easy to use, delvery was earlier than expected and fantastic service. Was that good i placed another order for another family member. Quality of.products amazing. Q

Date of experience: February 13, 2025

SW
5 out of 5 stars

I bought a king size duvet,.OMG,...iv…

I bought a king size duvet,.OMG,...iv waited all my life for comfort like this,..soooo lovely,...light but warm,..snuggle,...best buy,...thank you ,..Premier Inn,

Date of experience: February 13, 2025

Aw
5 out of 5 stars

Room was nice and the bed was comfy.

Room was nice and the bed was comfy.

Date of experience: February 13, 2025

RF
5 out of 5 stars

Very good on line booking app

Very good on line booking app

Date of experience: February 13, 2025

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