Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

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Information provided by various external sources

No description available yet.

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All reviews

1,000 total β€’ Write a review

Showing 211 - 220 of 996 reviews
BC
5 out of 5 stars

Great product and quick delivery.

Great product and quick delivery.

Date of experience: June 3, 2025

DM
4 out of 5 stars

Easy to make booking ..

Easy to make booking ... it would be good if Premier Inn could purchase a number of car parking spaces which you could sell on to your guests.

Date of experience: June 3, 2025

PS
5 out of 5 stars

first class product

first class product

Date of experience: June 3, 2025

MW
5 out of 5 stars

New pillows

Bought the firm pillows. Very comfy and they keep their shape.

Date of experience: June 2, 2025

L
4 out of 5 stars

I have problems finding a comfortable…

I have problems finding a comfortable pillow. I ordered two firm and two medium/soft pillows. I thought I had cracked it after reading the excellent reviews but unfortunately still not right for me. At the moment my husband is using one firm and I am using one soft plus one of my old feather ones. They arrived quickly well packaged with nice pillow protectors. It’s back to the drawing board for me.

Date of experience: June 2, 2025

JD
5 out of 5 stars

Best pillows for comfort and price…

This is the 2nd pair of pillows I have ordered as they so so comfortable and good value for the price .

Date of experience: June 1, 2025

la
2 out of 5 stars

Ive had the pillows for just over 2…

Ive had the pillows for just over 2 weeks and it's going flat already

Date of experience: June 1, 2025

M
5 out of 5 stars

Great product and excellent service

Great product and excellent service Would buy again !

Date of experience: May 31, 2025

MD
5 out of 5 stars

Pillows are extremely good

Pillows are extremely good. Will purchase more items from Premier Inn in the future. Ordering was easy and kept informed regarding transport of goods.

Date of experience: May 31, 2025

M
5 out of 5 stars

Great product very pleased.

Great product very pleased.

Date of experience: May 30, 2025

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