Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total β€’ Write a review

Showing 201 - 210 of 996 reviews
M
4 out of 5 stars

Good overall

Good overall, I’m in premier inn a lot so know their beds and bedding well. Looking forward to the mattress coming soon😌

Date of experience: June 4, 2025

C
5 out of 5 stars

Quality of pillows as expected

Quality of pillows as expected

Date of experience: June 4, 2025

GN
1 out of 5 stars

My order has not been received

My order has not been received

Date of experience: June 4, 2025

S
1 out of 5 stars

These cannot be premier inn pillows

I've stayed in premier inns many times. The pillows are very comfortable. The two i have received are not comfortable at all. Stiff and out of shape after just two days use

Date of experience: June 4, 2025

G
5 out of 5 stars

Easy use website

Easy use website, had what I was looking for, great products. Quick and easy checkout. Quick delivery.

Date of experience: June 4, 2025

RS
5 out of 5 stars

Excellent response to the order

Speedy response to the order and safe delivery within time estimated. Excellent customer sarisfaction

Date of experience: June 4, 2025

T
5 out of 5 stars

Love Premier Inn

Love Premier Inn and every time I stay, it's the best nights sleep I actually get 😴So only made sense to order some of the pillows πŸ˜‰ Thinking now about ordering the bed too.

Date of experience: June 4, 2025

PF
5 out of 5 stars

Top quality duvets

Really easy to order, quick delivery and top quality duvets!

Date of experience: June 4, 2025

MT
5 out of 5 stars

I have just had surgery on my neck and…

I have just had surgery on my neck and was finding it hard to sleep on my own pillow.

Date of experience: June 3, 2025

L
5 out of 5 stars

Very pleased with the pillows

Very pleased with the pillows. They support the neck and are very comfortable.

Date of experience: June 3, 2025

Previous1β€’β€’β€’202122β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.