Great staff,
Great staff, Excellent location, Clean comfortable room.
4.6
Excellent
1,000 reviews
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Review summary
Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Easy to use website
Easy to use website, could track parcel and change delivery If required
Quiet
Quiet, clean and brilliant firm pillows!
Pillow's exactly what I wanted
Easy website Fantastic products Brilliant service
Company details
Information provided by various external sources
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Contact info
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Website
www.premierinnathome.com
All reviews
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Showing 11 - 20 of 996 reviews
uk
Firm Pillows Sagging Within 3 months of Purchase and Use
I bought firm pillows as I really liked them from a recent stay at the Premier Inn Hotel. Within 2-3 months of purchase and use of the pillows, they have started to loose the firmness around the perimeter of the pillows. I am hugely disappointed, especially since I bought 3 packs; 2 as gifts to give to my brother and his family.
Date of experience: July 4, 2025
MM
Best pillows out there
My husband needed new premier inn pillows, he will not sleep with anything else after staying at premier inn many times. Ordering was simple and delivery 3 days later. If you loved your pillows after your stay at premier inn l recommend you order these from premier in at home oh and donβt forget the duvet.
Date of experience: July 2, 2025
PD
Pillows and cases
Good products from premier inn online. The pillows and cases are of top quality and would thoroughly recommen.
Date of experience: July 2, 2025
JP
Pillows
Very easy to order was despatched quickly excellent quality.
Date of experience: July 2, 2025
MR
Thank you very much for the pillows hadβ¦
Thank you very much for the pillows had my good night sleep for a while
Date of experience: July 2, 2025
c
customer
US
Great delivery service,
Fed up of tossing and turning in bed with the pillows at home , when we stay at the Premier Inn we never have a problem. Looked into if they sold the bedding anywhere and found I could buy the pillows etc. Sent off for them and the delivery was great. Wasted no time in getting them on the bed and have had a lovely nights sleep every night. Have bought so many pillows in the past and all have been a let down after a couple of months, but at the moment they are wonderful and a lot cheaper than others I have bought
Date of experience: July 2, 2025
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