Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 121 - 130 of 996 reviews
DM
5 out of 5 stars

Lovely duvets

Lovely duvets got them on all of our beds now and everyone adores snuggling in to them

Date of experience: June 18, 2025

MP
5 out of 5 stars

Reliable comfort

Packaging great, product great. Reliable comfort at a competitive price

Date of experience: June 18, 2025

RG
5 out of 5 stars

Pillows feel like heaven.

Quick delivery, straight forward ordering service great product. Will be ordering again in the fixture.

Date of experience: June 17, 2025

CH
5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. Superb pillows.

Date of experience: June 17, 2025

c
5 out of 5 stars

Ordered 2 sets of pillows

Ordered 2 sets of pillows, really good comfortable pillows, only downside is that they use Evri and I had delivery emails 3 days running that the pillows would be delivered that day, stayed in only to get another email in the evening to say that there had been a problem, turns out the delivery driver’s car isn’t very big and the pillows aren’t shrink wrapped so are quite bulky. So pillows are great but they should change their delivery company

Date of experience: June 17, 2025

MR
5 out of 5 stars

Dead easy all round

Dead easy all round

Date of experience: June 17, 2025

EB
5 out of 5 stars

Prompt delivery

Prompt delivery. Good product.

Date of experience: June 17, 2025

BW
5 out of 5 stars

Pillows where what they said

Pillows where what they said, very happy with my purchase,didn't have to wait long for my order

Date of experience: June 17, 2025

GM
5 out of 5 stars

Fantastic product and delivered before…

Fantastic product and delivered before quoted date. Best duvet I’ve ever bought!

Date of experience: June 16, 2025

P
3 out of 5 stars

Poor quality

I have bought few items before and I was very happy, but with this mattress protector I am very disappointed. The quality is very poor.

Date of experience: June 16, 2025

Previous1•••121314•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.