Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

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Showing 361 - 370 of 996 reviews
TA
5 out of 5 stars

PLS Altrincham has been super…

PLS Altrincham has been super professional in handling my first property purchase. They were super helpful and swift in their services and response. Thank your team and Most especially Caroline, she handled my case and super professional in her job

Date of experience: February 13, 2025

E
2 out of 5 stars

What a shambles

Sadly our experience of working with PLS was a bit of a shambles from start to finish. I knew we were in for a difficult time when we received our contract for signing and it related to a completely different property, in a different county, sold by a different builder - and PLS failed to pick this up. Bills were frequently incorrect. The lack of professionalism in the emails from the team was profound - even down to basic spelling and grammar. All of this meant we had very little trust in the team and ended up doing most of the work ourselves whilst paying PLS for the privilege. The cherry on the cake was when, just days before completion, we got a call from our financial advisor asking why our solicitor had requested funds from the wrong mortgage provider. We wouldn't recommend and regretfully won't be using PLS again in future house purchases.

Date of experience: February 11, 2025

PS
5 out of 5 stars

Matt was very helpful throughout the…

Matt was very helpful throughout the process and quick to respond to any queries I had! Thank you!

Date of experience: February 10, 2025

E
5 out of 5 stars

Great Experience

Callum was great throughout my whole experience with PLS. Informative, quick & patient with all my questions. Would highly recommend and you’re in a great hands with Callum.

Date of experience: February 10, 2025

KH
1 out of 5 stars

DO NOT USE - they do not do what they are meant to.

Tried to remortgage my house 5 years later after using this company to purchase my new build, There was still an open file with HM land registry cus this solicitors didn't do their job. Complaints take 5 weeks to hear back. Logged a call last week still no reply. DO NOT USE if you want to ensure everything goes through properly. Now facing thousands of extra fee's css of the inability of the business.

Date of experience: February 8, 2025

jb
5 out of 5 stars

I would like to say i had a excellent…

I would like to say i had a excellent service excellent friendly service and would recommend your company.

Date of experience: February 7, 2025

FR
5 out of 5 stars

Patient and informative

Patient and informative Thanks to the guys at PLS we manage to complete on our sale despite a challenging chain. There were tears and they were so very patient with me wanting to keep in regular contact with them for updates. Special mention to Samantha who worked tirelessly to ensure all was well. Thanks Samantha we appreciate it

Date of experience: February 6, 2025

A

AS

US

5 out of 5 stars

Excellent friendly and professional…

Excellent friendly and professional service. Kept me informed of progress throughout and were always there for advice and guidance

Date of experience: February 6, 2025

SA
5 out of 5 stars

Great for our re-mortgage

We used PLS for our re-mortgage following a recommendation from our mortgage broker. The whole process went smoothly with fees clarified from the offset. All of our questions were answered and explained in a timely manner. We would use PLS again.

Date of experience: February 6, 2025

KB
5 out of 5 stars

Sean Hibbert Highly Recommend

PLS Solicitors and Sean Hibbert have made the house process excellent from start to finish. Sean's communication was amazing and answered any enquiries that I had. I would highly recommend PLS Solicitors and Sean Hibbert to anyone.

Date of experience: February 6, 2025

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