Review summary

Phox Water is exceptionally well-rated by customers. Customers particularly appreciate service and quality.

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Based on reviews, created with AI

See what reviewers are saying

B
A* British made product

Very prompt delivery. Buying supplies for a year means I can forget about re-ordering for nearly another year, plus I saved some money. Our water tastes so much better when we use the Phox water filter. I would highly recommend this product. Best of all, it’s made in the UK. 10/10 A*

Arrived quickly beautifully packaged…

Arrived quickly beautifully packaged with clear instructions and links for back up.

J
Great product which is easy to order…

Great product which is easy to order and quick delivery is the icing on the cake. Thank you!

Delighted with the new system

Delighted with the new system, vast improvement on my old one.

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All reviews

100 total β€’ Write a review

Showing 81 - 90 of 96 reviews
O
5 out of 5 stars

Look forward to using it

Not used it yet but looking forward to using it. I have a Brita filter and glad aphid have filters available for Brita water jugs. May upgrade to the Phox filter in the future.

Date of experience: June 18, 2025

A
1 out of 5 stars

I never asked to be contacted by email.

I never asked to be contacted by email.

Date of experience: June 18, 2025

K
4 out of 5 stars

Cheaper than buying on amazon is…

The system uses less plastic and is cheaper than buying it on amazon. I have made a mess refilling cartridges though.

Date of experience: June 17, 2025

DM
5 out of 5 stars

Quick delivery easy to order no problems

Quick delivery easy to order no problems

Date of experience: June 17, 2025

T
5 out of 5 stars

Phlox Water jug machine

Only had jug for one week but so far love it. Easy to assemble and use. Water tastes great

Date of experience: June 17, 2025

BH
4 out of 5 stars

Affordable way to have clean water & be more eco.

Purchasing the Phox water filter jug & filter was easy, as well as re-ordering the filters. It feels like an affordable way to have cleaner water & more eco for my family. Was a bit disappointed at first as the app didn’t work for reminders to change filter but I think they have updated this now.

Date of experience: June 17, 2025

M
5 out of 5 stars

Great product

Great product, easy to use.

Date of experience: June 17, 2025

cl
5 out of 5 stars

Delivered to correct address and placed…

Delivered to correct address and placed in a safe place

Date of experience: June 17, 2025

N
5 out of 5 stars

Replacement Wave Jug and lid.

I recently dropped my Wave jug, shattering the jug and braking the lid. I contacted Phox, asking if I could buy replacements. The Team were helpful and efficient and had replacements for both in the post to me the following day. I had to cover the cost, which I fully expected but I was only charged for postage. Amazing service and so lovely to receive these replacements at no cost.

Date of experience: June 16, 2025

AH
5 out of 5 stars

Tasty water

Tasty water, clear instructions, pretty design. I bought a glass jug with one year's supply of alkaline filters (8 in total). It shipped fast and arrived in a pretty but minimal cardboard packaging - great for the environment! There were clear instructions on how to start using the filter jug. We went with the alkaline filter with added Magnesium and can really taste the difference. A week in and we're getting a lot of use and enjoy drinking water again!

Date of experience: June 16, 2025

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