Review summary

Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

JD

Jill Davidson

5 out of 5 stars
Good selection of products and always…

Good selection of products and always friendly staff in the Washington store

Useful
Share
R

Reena

1 out of 5 stars
They don’t look after their animals right

Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️

Useful
Share
ER

Ellis R

5 out of 5 stars
I think it’s so

I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents

Useful
Share
S

Shirley

5 out of 5 stars
Because everything is so well set out…

Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

999 total • Write a review

Showing 581 - 590 of 995 reviews
MV

Very friendly and helpful

Very friendly and helpful

Useful
Share
NH

Everything u need in one place

Has everything u need for ur pet also in house vets and grooming service available , friendly staff there to help with all ur needs .

Useful
Share
RB

Always order arrives on time

Always order arrives on time, and ordering is easy

Useful
Share
wa

Always above expectations

Always a pleasant atmosphere with a happy greeting as you enter the Paignton store. Good advice and products.

Useful
Share
MC

I have had reason to contact customer…

I have had reason to contact customer service recently and can honestly say service was faultless.

Useful
Share
MT

Excellent service and price

Excellent service and price. Was missing part of order but received refund immediately no questions asked. Fantastic service

Useful
Share
EP

Contacted customer service today and…

Contacted customer service today and problem resolved within 5 min. James M. helped me get back my order to me for next day delivery to my home . The best customer service I ever used . Thank you so much

Useful
Share
RW

Fussy cats butler goes shopping

A good choice of products and some good offers on. Staff were very friendly and helpful.

Useful
Share
Previous1•••585960•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.