Grateful for the Excellence!
Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
"From Frustration to Satisfaction – Thanks to Maria & Mia"
I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.
Lovely conveyancing experience. Donna is a star!
First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.
Eleanor and Alana were both great
Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.pcslegal.co.ukAll reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
S
Silvia
US
Do not go with these solicitors
Do not go with these solicitors, I had Kate as solicitor and it couldn't have been worse. She charged me stamp duty on a flat 22,5k, when I should not have paid, she didnt care about the deposit of the tenant and I have to fight with the previous owners to get it, she didnt take any extras for the service charged and ended up paying 600 pounds extra for this, really terrible. AVOID!
Date of experience: March 27, 2024
H
HE
US
Terrible at Conveyancing, Even Worse at Litigation
4 years ago after many frantic emails by me with no response I get a casual message from PCS telling me my house purchase fell though and I had lost my 14k deposit as well as the house I was buying. There was no reason for this to happen because everything was in place, the property had been reserved for me for a period of time buying through an auction, I was a cash buyer. Oh well, never mind.. let’s hope she disappears they think to themselves. She’s only a single mother with two very young children. I’m so please the Ombudsman for chartered surveyors sued these jokers too on behalf of another 12 other victims. It took me 4 years to sue these people. they did everything possible to sabotage court hearings as well as refusing to hand over evidence and lying, the list goes on. This this company have absolutely no morals, ethics or intelligence between them, a situation that could have been resolved respectfully, was ignored. They had the opportunity to do the right thing but chose not to and it’s cost them, a lot. Let’s hope you’ve learnt. Please be aware PCS are trying to remove this review
Date of experience: March 26, 2024
HC
We recently purchased our first flat…
We recently purchased our first flat and Luke Neale made the whole process really easy and as stress free as it could be. Very responsive and easy to get hold of it needed. Would highly recommend using PCS Legal.
Date of experience: March 26, 2024
C
Amy Steff at PCS legal
Amy Steff has been amazing to deal with. She answers emails and messages very quickly and answered every question I had. She made the whole experience stress free and easy. I would highly recommend this company if you need to sell a house.
Date of experience: March 24, 2024
K
Kevin
US
Despite having to deal with a prolonged…
Despite having to deal with a prolonged and difficult sales transaction, both Amy and Donna provided a first class and attentive level of service. All the queries we raised were dealt with efficiently and with a clear understanding of the problems we faced. We wish to extend our most sincere thanks to PCS Legal.
Date of experience: March 23, 2024
CE
Great and timely communication
The team comprising Jasmine, Buckie and Macey did an amazing job representing me all through my conveyancing process. Great and timely communication and guidance through the process. I couldn't have asked for a better team!
Date of experience: March 23, 2024
J
Johnny
US
100% recommended - PCS Legal are awesome
If you are looking for a solicitor for conveyancing, you need to choose PCS. Charlotte was helpful and supportive, but also utterly tenacious and tireless in getting the very best result for me. I was in a difficult situation, but Charlotte never ever let me down, and resolved everything 100% recommended.
Date of experience: March 22, 2024
A
AKM
US
Excellent Service
We had the pleasure of having Charlotte Keen as our solicitor to help purchase our first home. She was incredible.Her professionalism and straight forward approach was excellent and communication skills were first class. Without a doubt i will certainly recommend PCS to others.
Date of experience: March 21, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.