Grateful for the Excellence!
Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!
4.2
Great
1,000 reviews
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Review summary
PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
"From Frustration to Satisfaction – Thanks to Maria & Mia"
I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.
Lovely conveyancing experience. Donna is a star!
First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.
Eleanor and Alana were both great
Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!
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www.pcslegal.co.ukAll reviews
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Showing 961 - 970 of 996 reviews
M
Mover
US
I hadn’t moved in 15 yrs
I hadn’t moved in 15 years and had no idea what i was doing. This was an unusual chain as my purchase was an ex hmo. In my opinion Eleanor put in more work than any other solicitor in the chain she sorted all the complications up and down the chain. She is brilliant and available when you need her. Also if she isn’t in she has a professional team that are upto date on the cases. Not only is Eleanor a dedicated solicitor she is so very good with people and its comforting to have her on your side during what for us was a challenging time. Highly recommend to anyone.
Date of experience: April 5, 2024
WH
PCS Legal
Charlotte Cullingworth is very professional to work with. From the beginning she let us know was was required for the Completion and kept us informed every step of the way. We also got an email each time a milestone was completed which was good to see that progress was being made. Despite a bank holiday we still managed to complete on the set day and that was down to Charlotte staying on top of the process ensuring other parties involved stayed on the same timeline as us. We would definitely use PCS Legal again.
Date of experience: April 5, 2024
S
Steph
US
Natalie is amazing at her job
Natalie is amazing at her job. I always was worried about asking to much but every time she was able to answer my questions and reassure me that it was all going okay. Could not have asked for a better solicitor for my first buy. Thank you Steph
Date of experience: April 4, 2024
A
Anne
US
Recommended
PCS assigned a team to me who supported me to sell my old and purchase my new properties. They kept me up to date through every step of the process and were quick to respond to any of my questions. I found them efficient and felt reassured throughout and would definitely use them again.
Date of experience: April 3, 2024
CW
5 star service
Superb communication from start to finish. Great service at a great price. Highly recommended.
Date of experience: April 2, 2024
DM
Excellent service
Excellent service and very quick at turning documents etc around. Good communication and understanding of situation.
Date of experience: April 1, 2024
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