Review summary

PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Grateful for the Excellence!

Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!

"From Frustration to Satisfaction – Thanks to Maria & Mia"

I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.

Lovely conveyancing experience. Donna is a star!

First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.

A
Eleanor and Alana were both great

Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!

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All reviews

1,000 total • Write a review

Showing 951 - 960 of 996 reviews
J
5 out of 5 stars

Spoken to Carly and given good advised…

Spoken to Carly and given good advised and information

Date of experience: April 13, 2024

C
5 out of 5 stars

Thank you

Rachael and her team at PCS Basildon were invaluable throughout the buying process. Prompt service and delivery, kept me informed throughout the process, always responsive to any queries, and everything completed without issue. Thanks again.

Date of experience: April 11, 2024

c
3 out of 5 stars

Okay

Got the job done for competitive price compared to other firms however communication wasn’t great and they were quite slow from their end which delayed the process.

Date of experience: April 10, 2024

RK
5 out of 5 stars

My wife recently purchased a flat & the…

My wife recently purchased a flat & the legal work was carried out by PCS Legal . Christine Kelleher , Katie & Sophie were highly professional in their approach .They were always very helpful if we ever had any query . I would recommend this company to anyone .

Date of experience: April 10, 2024

AS
5 out of 5 stars

Excellent service provided by PCS

Excellent service provided by PCS. Liam was very professional and every thing went smooth. Definitely would recommend family and friends.

Date of experience: April 9, 2024

rH
5 out of 5 stars

Charlotte Cullingworth was excellent

I do not usually leave reviews but on this occasion it is absolutely necessary. PCS legal were acting for me in the re-mortgage of my property, Charlotte Cullingworth was assigned to my case. Charlotte is extremely professional, proficient and knowledgeable. I explained to Charlotte that I was currently on a variable rate and as such I needed my re-mortgage to be completed as quickly as possible to avoid me making more payments at this higher rate. I feel that Charlotte went above and beyond to ensure that the matter was expedited. Charlotte was extremely efficient and kept me informed every step of the process, she was always on hand to answer any questions. all in all an excellent experience and I would highly recommend.

Date of experience: April 9, 2024

J

JTB

US

5 out of 5 stars

Great, efficient and patient

Hands-down, the most polite and patient people I've ever had the pleasure of working with; they explained everything clearly, were constantly polite and courteous, and never hesitated to clarify or answer any (what felt like) silly or inane questions. The best part of buying my house was PCS Legal!

Date of experience: April 9, 2024

C
5 out of 5 stars

Buying my first home.

It was a very long process but we got there in the end. Buckie Macey and Jasmine were very helpful. I was completely clueless about buying my first home, but they helped ensure it was as smooth and easy as possible. Thank you so much. And also thank you for my congratulations card 🥰

Date of experience: April 9, 2024

LC
5 out of 5 stars

Really great experience. Adam was amazing!

Adam was amazing and worked incredibly hard in the span of a week to process the exchange and completion. He we also super helpful when I rang (which was often). I’d definitely recommended PCS legal and I will be encouraging friends to use them in their house purchases. Very happy with the overall service. Massive props to Adam!

Date of experience: April 9, 2024

MB
4 out of 5 stars

This company did a great job in…

This company did a great job in completing our sale and purchase in less than ten weeks. This was after two false starts on properties that fell through.

Date of experience: April 7, 2024

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