PCO Rentals is a car hire and rental service based in London, specializing in providing vehicles for ride-sharing platforms. The company offers a diverse fleet that includes electric, hybrid, plug-in hybrid, and wheelchair-accessible vehicles, catering to the needs of both individual drivers and fleet operators. PCO Rentals is dedicated to ensuring a hassle-free rental experience with flexible contracts and no hidden charges, making it an attractive option for those seeking affordable transportation solutions. Targeting both new and experienced drivers in the rideshare industry, PCO Rentals provides essential services such as vehicle servicing, maintenance, and licensing support. Customers can easily book their vehicles online or by phone, and first-time renters can benefit from discounted rates on select vehicles. With a commitment to customer satisfaction and a focus on efficient, eco-friendly options, PCO Rentals aims to meet the evolving demands of the car rental market in London and other areas across the UK.
PCO Rentals presents a mixed picture based on customer reviews. Many consumers praise the company for its helpful and friendly staff, with several long-term customers highlighting excellent service and fair treatment.
Positive experiences include quick resolutions to issues and full deposit refunds, showcasing a commitment to customer satisfaction. However, a significant number of reviewers express dissatisfaction, citing unprofessionalism and poor vehicle conditions. Complaints about hidden fees, high deposits, and the overall quality of the cars are prevalent, with some customers labeling the company as a scam. While some appreciate the service, the negative feedback regarding vehicle maintenance and customer service practices raises concerns. Overall, PCO Rentals has both loyal supporters and critical detractors, reflecting a divided sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 22 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“Been with PCO Rentals for over 5 years”
“I was really happy at beginning when they offered me 25% off for six week but later on I realised they are taking tha...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 22 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 1.1 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 1.3 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | — | — | 998 |
Bottom line: PCO Rentals is #5 of 5 on overall rating in this group. On service, GO Rentals New Zealand scores higher (4.9 vs 3.7).
22 reviews of PCO Rentals. Filter by what matters to you.
the worst fake company in London, they always pretend that they are good company, but once you signed up, the game will start, you will never get your deposit, they will tell you no problem if you have dent on their car but later you will see it, how dangerous they are, and also they don't treat their customers the same, in the first they will tell you darling in order to signup but later they will start to act an usual things
Thanks Martin! You are an absolute champion. Saved my life this week! Very helpfull, just be nice and they will go out of their way to help you. Aditional thx to Martina Daniella and John.
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
PCO Rentals is a car hire and rental service based in London, specializing in providing vehicles for ride-sharing platforms. The company offers a diverse fleet that includes electric, hybrid, plug-in hybrid, and wheelchair-accessible vehicles, catering to the needs of both individual drivers and fleet operators. PCO Rentals is dedicated to ensuring a hassle-free rental experience with flexible contracts and no hidden charges, making it an attractive option for those seeking affordable transportation solutions. Targeting both new and experienced drivers in the rideshare industry, PCO Rentals provides essential services such as vehicle servicing, maintenance, and licensing support. Customers can easily book their vehicles online or by phone, and first-time renters can benefit from discounted rates on select vehicles. With a commitment to customer satisfaction and a focus on efficient, eco-friendly options, PCO Rentals aims to meet the evolving demands of the car rental market in London and other areas across the UK.
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