Speed Bump concerns and noise at night24/7
We are residents of an estate on Bromyard Avenue in Acton, West 3 London, currently managed by your company since April of last year.
While we do appreciate that some aspects of the estate are being handled well — such as the cleaning — there is a serious issue that needs urgent attention.
Recently, a speed bump was installed in a specific area without any prior consultation with leaseholders or residents. This was done without warning, and many of us believe this was unauthorised. Although Richard from Berkeley has confirmed that he agreed to the installation, we still believe this action was improper. As far as we understand, a managing agent is not permitted to independently make traffic management decisions that affect the estate’s residents in this way.
This speed bump has had negative and dangerous consequences:
• Cars are now driving onto the pavement to avoid the bump — which has resulted in near-accidents, including one where I was nearly hit.
• Residents living near the bump are subjected to loud, jarring noise every time a car goes over it.
• Despite multiple complaints, management has refused to remove or adjust it.
We are calling on Gary Cane to step in and help resolve this issue.
We also ask that you liaise with the on-site manager, Abdul Aziz, who has mentioned concerns about his own working conditions — including being underpaid and not compensated for overtime.
This matter is urgent, and we are requesting a full review and a direct response. The safety and well-being of residents is important.
Terry Peters
Terry Peters, is one of the many reasons why pbm has got such a bad name for them selves. She never returns calls, emails or passes messages on. I've had an on going issue now for over a year now! Which I want to see proof of the work they have carried out. They charge you Extreme service charges, but when you ask for proof, they dely you. I've just been told by terry she doesn't work on my block no more? Honestly pbm property management is so disappointing!
Trying to hide their failures
Wrote quite a lengthy google review detailing my experiences with PBM. They appear to do basically nothing for the amount you pay them, and I would guess internally they’re not much better as they managed to forward me internal call stats meant for their staff.
Their new tactic is deleting their google business page to hide the ever increasing list of horrible reviews to try and protect their image. Unfortunately now it just makes our block look likes it’s managed by a company that can’t even maintain a proper business online presence.
Horrible property management company!!
Horrible property management company!!
Would have given a negative rating if possible, very common problem in the building they manage with lifts and fake fire alarms going out every now & then.
The most recent is no water in the entire building since Friday 4th July 11am.
Almost 190 families are devoid from the most basic necessity WATER.
Actions which PBM should have taken on Friday itself were delayed until yesterday and there is no hope of water returning to our taps until tomorrow 9th July.
Its chaotic, cant write much of how poorly PBM is managing this building in Croydon.
