The quality of the product was…excellent
The quality of the product was excellent. Delivery was right on time and without an issue

PatPat is an online retailer specializing in family-oriented clothing, particularly focusing on Christmas pajamas, matching family outfits, and children's apparel. The company offers a wide range of products designed to create memorable moments for families, making it a popular choice for those looking to celebrate holidays and special occasions with coordinated outfits. Targeting families with children, PatPat provides a selection of items including character-themed clothing and bamboo fabric options, ensuring comfort and style for kids. With an emphasis on affordability, the company frequently promotes discounts, making it accessible for budget-conscious consumers. PatPat also supports an easy return policy and offers a rewards program, enhancing the shopping experience for its customers.
PatPat receives predominantly positive feedback, with many reviewers praising the quality of their clothing and the exceptional customer service. Customers frequently highlight the fast shipping and attractive designs, expressing satisfaction with their overall shopping experience.
For instance, several reviews commend the quick resolution of return issues and the responsiveness of the support team. However, some consumers report inconsistencies in sizing and quality, with a few expressing frustration over difficulties in returning items. A couple of negative reviews mention that certain products did not meet expectations, describing them as low-quality or poorly made. Despite these concerns, the majority of feedback reflects a strong appreciation for PatPat's offerings and service. Overall, the sentiment is largely positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.3 | 35 |
| Jan 25 | 5.0 | 7 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 3.4 | 7 |
| Aug 25 | 4.7 | 3 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Customer for Life”
“PAT PAT KIDS CLOTHES, PAT PAT CUTE CLOTHES, PAT PAT QUALITY CLOTHES, PAT PAT GREAT PRICE, PAT PAT SHUT UP”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | −7% | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,060 |
Bottom line: PatPat is #4 of 5 on overall rating in this group. On quality, JustCover Travel Insurance scores higher (5.0 vs 4.5).
60 reviews of PatPat. Filter by what matters to you.
The quality of the product was excellent. Delivery was right on time and without an issue
I sent PatPat a baby shower invitation via email and they responded within 24 hours and gifted me a $15 gift card which was very much appreciated I was able to my son something with their gift and something a little extra on the side. This is such an amazing company and I found that this is my new favorite place to buy baby clothes at such a good price thank you so much ☺️❤️
Quick answers to the questions people ask most.
Yes, PatPat is a legitimate company with a strong presence in the finance and insurance category, boasting numerous verified reviews and an overall high customer rating.
No, PatPat is not a scam. Customer feedback indicates a pattern of reliable service and quality products, with many positive reviews about customer support and product delivery.
PatPat specializes in adorable and affordable kids and family clothing, offering a wide selection of stylish designs and matching outfits.
PatPat accepts various payment methods, including credit cards and popular payment services, ensuring a smooth checkout experience for customers.
PatPat has a return policy in place, though some customers have noted challenges with returns. However, many reviews highlight effective customer service that resolves issues quickly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I recently purchased a product from PatPat, and I am extremely satisfied with both the item and the service. The quality exceeded my expectations, and it arrived exactly as described. The sizing was perfect, and the materials feel soft and durable. I also want to give a huge thank you to Catherine from customer service. She was so helpful in assisting me with my order inquiries, providing quick and friendly responses that made my shopping experience seamless. I truly appreciate her excellent support, and I will definitely be shopping again at PatPat in the future.
Christmas Pajamas We ordered Christmas Pajamas and they arrived in time for Christmas. They’re really comfortable and soft. All my interactions with customer service have been above and beyond what I have received from other companies. I am extremely pleased with Pat Pat and will be using them again.
Costumer service is super friendly and helpful. They make sure their costumers are cared for!
PAT PAT KIDS CLOTHES, PAT PAT CUTE CLOTHES, PAT PAT QUALITY CLOTHES, PAT PAT GREAT PRICE, PAT PAT SHUT UP! Everytime i hear this insane, waterboarding tortue of this Add i do not wish on my worst enemies next to testicular torison, makes me want to put a gun through my ear and blow out my brains. God forbid i hear this in the afterlife because i CANNOT STAND THIS ANNOYING ASS SONG THAT EVEN MADE EMINEM GO SILENT. How the Grinch stole Christmas? Dont even try playing it to him as hid heart will not only shrink back to two sizes too small it may aswell even implode on itself. Who even allowed this Advert to co exist with humanity, as everytime i hear the ear piercing, lobotomy squeaking sound of a barely matured 2 year old combined with the voice of a 40 year old single dad, it makes me almost feel bad that those poor people had to be involved. Glad i havent seen this for years now but the PTSD of hearing it EVERYSINGLE BLOODY HOUR gives me Vietnamese flashbacks. Now for the past above sentences i do apologise for all the people involved with Pat pat, im sure you all have good intentions. I only just wanted to let you know that i never want to see another one of these adds. Sure its not your fault and i blame it all on Youtube after all, but sincerely have a nice day.
It was very easy to order and the variety was broad. I ordered family Christmas PJs for a family in Germany. I know I could have had you ship them but couldn't figure out how to do that so just had them mailed to me and I mailed them. They loved them and I have lovely pictures.
The product quality was outstanding, and the delivery arrived punctually without a single hitch
They took care of my problem in 1 email
I placed an order with plenty of time for my product to show up. There was an issue with shipping (not the company's fault) and my package did not arrive on time. I requested a return/refund and was promptly answered by customer service in a very polite manner. They were kind enough to offer not just a refund, but I was able to keep the product as well, instead of having to deal with the hassle of the return process. The customer service representative went over and above to be polite and interested in the conversation, not just responding because they had to. All in all a very pleasant experience and I will be ordering from PatPat again in the future.
I ordered a matching pair for my partner and myself, and was true to colour and size. Postage was also timely than I initially thought. But that is not all: Patpat clothing quality is top-notch. I will be back again. Highly recommend.
My experience with PatPat was one of the best online shopping experiences I had in a long time: 1) The delivery was faster than indicated, 2) with the provided tracking, I always knew where my items were, 3) the clothes were as expected and shown in the photos and 4) customer service was very friendly and efficient.
Innanzitutto fanno credere che il prodotto sia di qualità, invece è una cinestata totale. Materiale sintetico e puzzolente, che per 40 euro di vestitino da 6 mesi non è minimamente corretto chiedere così tanto. Lo avevo ordinato per un matrimonio ma non hanno rispettato nemmeno i tempi di consegna. Pessimi. Mai più.
Best customer service. And quick response!! I love shopping here to match my mini !!!
Excellent customer service
PatPat is an online retailer specializing in family-oriented clothing, particularly focusing on Christmas pajamas, matching family outfits, and children's apparel. The company offers a wide range of products designed to create memorable moments for families, making it a popular choice for those looking to celebrate holidays and special occasions with coordinated outfits. Targeting families with children, PatPat provides a selection of items including character-themed clothing and bamboo fabric options, ensuring comfort and style for kids. With an emphasis on affordability, the company frequently promotes discounts, making it accessible for budget-conscious consumers. PatPat also supports an easy return policy and offers a rewards program, enhancing the shopping experience for its customers.
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