PatPat is an online retailer specializing in family-oriented clothing, particularly focusing on Christmas pajamas, matching family outfits, and children's apparel. The company offers a wide range of products designed to create memorable moments for families, making it a popular choice for those looking to celebrate holidays and special occasions with coordinated outfits. Targeting families with children, PatPat provides a selection of items including character-themed clothing and bamboo fabric options, ensuring comfort and style for kids. With an emphasis on affordability, the company frequently promotes discounts, making it accessible for budget-conscious consumers. PatPat also supports an easy return policy and offers a rewards program, enhancing the shopping experience for its customers.
PatPat receives predominantly positive feedback, with many reviewers praising the quality of their clothing and the exceptional customer service. Customers frequently highlight the fast shipping and attractive designs, expressing satisfaction with their overall shopping experience.
For instance, several reviews commend the quick resolution of return issues and the responsiveness of the support team. However, some consumers report inconsistencies in sizing and quality, with a few expressing frustration over difficulties in returning items. A couple of negative reviews mention that certain products did not meet expectations, describing them as low-quality or poorly made. Despite these concerns, the majority of feedback reflects a strong appreciation for PatPat's offerings and service. Overall, the sentiment is largely positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.3 | 35 |
| Jan 25 | 5.0 | 7 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 3.4 | 7 |
| Aug 25 | 4.7 | 3 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Customer for Life”
“PAT PAT KIDS CLOTHES, PAT PAT CUTE CLOTHES, PAT PAT QUALITY CLOTHES, PAT PAT GREAT PRICE, PAT PAT SHUT UP”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | −7% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,060 |
Bottom line: PatPat is #4 of 5 on overall rating in this group. On quality, JustCover Travel Insurance scores higher (5.0 vs 4.5).
60 reviews of PatPat. Filter by what matters to you.
Clothing is trendy and well made. Colors are vibrant and do not fade after washing. Sizes are for the most part true to size. Everything is too long in legs and arms. Usually better after a wash or two. My only complaint is the overuse of plastic. I believe this could be easily rectified. A great company, sales are ongoing and much appreciated.
Good quality fashion. All clothes I bought two years ago still look good. Nice outlet to shop quality clothes.
I’ve been shopping with PatPat for over a year now, and I can confidently say it’s one of my favorite online stores for family clothing! I first stumbled upon PatPat while searching for affordable matching outfits for my family’s holiday photos last year. I was hesitant at first because shopping online for clothes can be a hit or miss, especially when it comes to sizing and quality. However, PatPat completely exceeded my expectations! The first set I ordered was a matching pajama set for my husband, kids, and me. The designs were festive and adorable, and the pajamas fit perfectly, true to size. I was so impressed with the softness of the fabric—lightweight yet cozy, which is perfect for lounging around during the holidays. Even after several washes, the colors stayed vibrant, and the material didn’t lose its shape or comfort. My kids loved wearing their “matching jammies,” and our family photos turned out so cute that I still get compliments on them! Since then, I’ve ordered several other pieces, including everyday clothes for my children and a couple of matching outfits for special occasions. The clothes are always stylish, unique, and affordable, which is perfect for growing kids who need new outfits often. I’ve found the quality to be consistently reliable, and it’s so nice to receive items that look just as good in person as they do online. What also stood out to me was PatPat’s customer service. On one occasion, I accidentally ordered the wrong size for my toddler. I contacted their live chat support, and the representative was incredibly helpful and friendly. They guided me through the exchange process, which was quick and hassle-free. I had the correct size in my hands in no time! Overall, PatPat has become my go-to store for stylish and budget-friendly family clothing. Their products are great, their service is excellent, and the shopping experience has always been smooth. I’ve already recommended PatPat to several friends and family members, and I’ll continue to shop here for many years to come!
Quick answers to the questions people ask most.
Yes, PatPat is a legitimate company with a strong presence in the finance and insurance category, boasting numerous verified reviews and an overall high customer rating.
No, PatPat is not a scam. Customer feedback indicates a pattern of reliable service and quality products, with many positive reviews about customer support and product delivery.
PatPat specializes in adorable and affordable kids and family clothing, offering a wide selection of stylish designs and matching outfits.
PatPat accepts various payment methods, including credit cards and popular payment services, ensuring a smooth checkout experience for customers.
PatPat has a return policy in place, though some customers have noted challenges with returns. However, many reviews highlight effective customer service that resolves issues quickly.
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The dress I purchased is great! The fabric is super soft, my daughter loves wearing it! The customer service is awesome in providing us ETA of our little outfit. I recommend this platform and I will definitely order again!
I love the items. The materials and designs are superb. My kids love their clothes. PatPat is my go-to shop for my kids events and occasions. The pajama sets and family sets turned out nice in our family photos. I am excited to wear the new pajama sets we received for the holidays.
I got the chance to check your products through the gift that I received from a friend and I so much like the quality so I decided to place an order on your site. I love that the ordering process is smooth and easy. I received immediate confirmation of my purchase. I also get to track the package and it is now being shipped which is faster than I expected. I also contacted your customer service via chat because I have inquiry with one of the items and I appreciate the professionalism and speedy response of the representative who assisted me. I am excited to receive the items as it will be received soon.
Everything I ordered came fast. Adorable pajamas. Christmas will be so much fun, the family in p.j.s.
Great items! Great Customer Service!
I recently placed an order from PatPat and I must say I'm incredibly impressed! The shipping was super fast! I also appreciate that the sizes were true to the size guide which made shopping easier. I'm overall happy and will definitely shop here again. Great pieces at great prices!
Incredible quality products! Fast delivery, super comfortable PJ's with graphic designs that stand out and look great!
I couldn’t be happier with my shopping experience! PatPat App was incredibly easy to navigate, and I loved how well everything was organized. Placing my order was a breeze, and the checkout process was quick and straightforward. I especially appreciated the detailed product descriptions and size guides—they gave me so much confidence in my choices. What stood out the most was the excellent communication. I received updates at every stage of the process, which made me feel valued as a customer. The entire experience felt seamless, and I’m genuinely excited to receive my order. I will definitely be shopping here again and recommending this store to my friends and family!
I recently ordered matching clothes for my family, and I couldn't be happier with my purchase! The products are amazing—the quality is top-notch, and the sizes fit perfectly for everyone. The material is simply gorgeous; it feels soft against the skin and has a lovely finish that makes us all look fantastic. The selection available made it easy to choose styles that everyone loved, and the colors are vibrant and true to what was shown on the website. We wore them for a family gathering during holidays, and the compliments just kept coming! Overall, I highly recommend this website for anyone looking to add some fun, stylish matching outfits to their family's wardrobe. I will definitely be back for more!
The quality of the product was excellent. Delivery was right on time and without an issue
I sent PatPat a baby shower invitation via email and they responded within 24 hours and gifted me a $15 gift card which was very much appreciated I was able to my son something with their gift and something a little extra on the side. This is such an amazing company and I found that this is my new favorite place to buy baby clothes at such a good price thank you so much ☺️❤️
I recently purchased a product from PatPat, and I am extremely satisfied with both the item and the service. The quality exceeded my expectations, and it arrived exactly as described. The sizing was perfect, and the materials feel soft and durable. I also want to give a huge thank you to Catherine from customer service. She was so helpful in assisting me with my order inquiries, providing quick and friendly responses that made my shopping experience seamless. I truly appreciate her excellent support, and I will definitely be shopping again at PatPat in the future.
Christmas Pajamas We ordered Christmas Pajamas and they arrived in time for Christmas. They’re really comfortable and soft. All my interactions with customer service have been above and beyond what I have received from other companies. I am extremely pleased with Pat Pat and will be using them again.
Costumer service is super friendly and helpful. They make sure their costumers are cared for!
PatPat is an online retailer specializing in family-oriented clothing, particularly focusing on Christmas pajamas, matching family outfits, and children's apparel. The company offers a wide range of products designed to create memorable moments for families, making it a popular choice for those looking to celebrate holidays and special occasions with coordinated outfits. Targeting families with children, PatPat provides a selection of items including character-themed clothing and bamboo fabric options, ensuring comfort and style for kids. With an emphasis on affordability, the company frequently promotes discounts, making it accessible for budget-conscious consumers. PatPat also supports an easy return policy and offers a rewards program, enhancing the shopping experience for its customers.
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