Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

MN

Mr Nigel Linfield

5 out of 5 stars
Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH

Amber Haigh

5 out of 5 stars
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

SS

Shilpa Sharma

5 out of 5 stars
Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

JR

Janice Rhoades

5 out of 5 stars
First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
JC
5 out of 5 stars

My contact was Kevin Cook who was very…

My contact was Kevin Cook who was very helpful in working out a cruise that included the destinations that we wanted to see ✅

Date of experience: February 26, 2023

C
5 out of 5 stars

The Lady that took my reservation was…

The Lady that took my reservation was very polite, patient, courtesy towards me and made me feel very confident and comfortable making my booking for a cruise... Not sure if I'm allowed to say her name but it was Tina

Date of experience: February 24, 2023

JJ
5 out of 5 stars

All the crew were very helpful and…

All the crew were very helpful and couldn’t do enough for all the guests. We especially want to mention Marco he always seem to appear when we needed advice. Highly recommend company

Date of experience: February 24, 2023

MS
5 out of 5 stars

MARDI GRAS +

The whole experience from booking to the holiday itself was great. Mo dealt with the booking and was friendly and helpful and always responded to any queries. Leah Robin and Marco were great while we were away... always available for sorting any isdues or offering advice of where to visit and how to get around....and generally just being very friendly and professional

Date of experience: February 24, 2023

s
5 out of 5 stars

The person we talked to was brilliant

The person we talked to was brilliant, Tina Conlan. Everything was clear, speedy enough and helpful. Thanks Tina

Date of experience: February 24, 2023

RW
5 out of 5 stars

Excellent service fast and…

Excellent service fast and comprehensive. Very easy to complete online. Well done Mo, thank you

Date of experience: February 24, 2023

MD
5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, transportation comfortable.

Date of experience: February 24, 2023

TH
5 out of 5 stars

Mardi Gras 2023

Great staff thanks Leah Robin and Marco for looking after us

Date of experience: February 24, 2023

c
5 out of 5 stars

I found Robin to be so helpful He…

I found Robin to be so helpful He made sure all was sorted so we could go and enjoy our cruise. He helped out with everything

Date of experience: February 23, 2023

SW
5 out of 5 stars

Andriea was very helpful

Andriea was very helpful, answered all of our questions and was still working at 8.15pm. Highly recommend

Date of experience: February 23, 2023

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