Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total β€’ Write a review

Showing 921 - 930 of 996 reviews
MC
5 out of 5 stars

Efficient and very friendly

Efficient and very friendly

Date of experience: April 26, 2023

B
4 out of 5 stars

Booking a cruise

Information and booking easy. More information about drink packages and car parking would have been helpful

Date of experience: April 25, 2023

R

Roy

US

5 out of 5 stars

Excellent customer service by Mo

Excellent customer service by Mo

Date of experience: April 25, 2023

P
5 out of 5 stars

The agent Mo was very helpful

The agent Mo was very helpful

Date of experience: April 24, 2023

JP
5 out of 5 stars

Excellent Service

Robin phoned back in a couple of minutes. Answered all my questions, sorted out good local flight times and booked us the cabin we wanted. Really friendly and helpful, second time we have used Paramount and wouldn't hesitate to recommend.

Date of experience: April 24, 2023

DC
5 out of 5 stars

Excellent πŸ‘

Excellent πŸ‘

Date of experience: April 24, 2023

c
5 out of 5 stars

Great experience with a well organised company

My sister and I have travelled with paramount cruise twice before. This is a third booking. We have always dealt with Patrick who has been very good, answering all our questions and getting the best deal. He has been invaluable with advise on airlines, cruise details, excursions and accommodation. We couldn’t fault him or Paramount cruises and would highly recommend them. We have never been disappointed.

Date of experience: April 23, 2023

Mw
5 out of 5 stars

Superb information and price

Great help. told everything about package including hotels and board type not informed with other companies. Price really good cheaper than company I used for last 18 cruises. Will def use again if price is right.

Date of experience: April 21, 2023

MA
5 out of 5 stars

First time Paramount customer

Got a call back from an advisor within seconds and went through our query and discussed web price with us and took our booking there and then,all documents sent to us by email within 2 to 3 hours, what’s not to like

Date of experience: April 20, 2023

RF
5 out of 5 stars

Excellent

Excellent, Mo was very helpful and patient sorting out our best cruise option, thank you

Date of experience: April 17, 2023

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