Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total • Write a review

Showing 71 - 80 of 996 reviews
Cg
5 out of 5 stars

Robin was very helpful

Robin was very helpful, explained clearly and made the booking process easy. Thank you

Date of experience: April 13, 2025

SC
5 out of 5 stars

Mo at Paramount was extremely helpful…

Mo at Paramount was extremely helpful and guided us through the booking process sorting flights transfers and hotels as well as the cruise. He got us an amazing price for the whole package and worked late to get everything sorted. Amazing service and great price, we couldn't ask for more!

Date of experience: April 12, 2025

S
5 out of 5 stars

Very helpful team

Very helpful team. I found this company to be the most helpful compared to the others that I made enquiries with.

Date of experience: April 11, 2025

PB
5 out of 5 stars

We had a wonderful time in the USA,well…

We had a wonderful time in the USA,well organised,well run and altogether fantastic.

Date of experience: April 10, 2025

MH
4 out of 5 stars

Helpful

Helpful, friendly personnel

Date of experience: April 9, 2025

AH
5 out of 5 stars

Tina a great member of staff to deal…

Tina a great member of staff to deal with very knowledgeable and pleasant to deal with thank you.

Date of experience: April 8, 2025

AT
5 out of 5 stars

Mikey at Paramount was superb

Mikey at Paramount was superb, nothing was too much trouble. His customer service and response times were amazing. I will be recommending Paramount and especially Mikey to everyone from now on. They’ve restored my faith in Cruise agents.

Date of experience: April 8, 2025

HP
5 out of 5 stars

Comprehensive first class service

Our agent Mo listened and fully understood our once in a lifetime trip opportunity around the Caribbean and South Pacific adventure. He worked hard to gave us what will be an unforgettable itinerary cruises, flights and hotels all back to back opportunities

Date of experience: April 8, 2025

AF
5 out of 5 stars

Andreia made booking easy and fun

Andreia made booking easy and fun Great service Thank you 😊

Date of experience: April 5, 2025

DJ
5 out of 5 stars

Robin was polite and courteous

Robin was polite and courteous, and made the booking experience painless. If the holiday is as good as the booking I will be a happy bunny.

Date of experience: April 5, 2025

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