Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

BS
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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1,000 total • Write a review

Showing 771 - 780 of 996 reviews
A

Got a recommendation and so glad

Got a recommendation and very glad we got in touch with them. Everything booked with ease and looking forward for going in the next month or so. Robin Jones and Patrick did superbly!

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cf

Very attentive

Andreia Silva was a very attentive representative for Paramount Cruises and was very helpful and patient with our booking.

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Y

The timely responses

The timely responses

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KM

Tina was pleasant and helpful

Tina was pleasant and helpful

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L

French Daze bkd via Tina

My recent cruise booking with Tina was seamless. This was my first time using Paramount and Tina provided me with excellent customer service along with great knowledge. I was in contact with Tina whilst trying to liaise with a friend to pass on details and so her patience was also appreciated. Thank you and I’m very excited about my forthcoming cruise 🚢

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AJ

Great to deal with agent that took my call to book…

your agent that took my call to book this cruise was very helpful and arranged the cruise for myself and wife and projected great confidence

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ND

Reassuring

Timely response from my initial enquiry to actually booking our cruise. The member of staff was very knowledgeable and able to talk from personal experience.

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KH

Valiant Lady, Virgin Voyages

Paramount Cruises comes highly recommended from my husband and I. Great prices and service. We stumbled across the company on a Facebook advertisement. I did a little investigating into their credentials and all was as it should have been. Following a few messages between us we decided to make the booking. We booked a whole package, flights, transfers, an overnight in Barcelona and the cruise. Everything went smoothly and we had the most amazing holiday. When I had any enquiries or asked about ports my questions were answered promptly. So it’s a big thank you from us both and a definite thumbs up to Paramount Cruises ☀️🚢👍🏻

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WW

Great customer service

Great customer service

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MA

Agent had great patience explaining…

Agent had great patience explaining everything to me

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