Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

BS
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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All reviews

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Showing 271 - 280 of 996 reviews
JE

I dealt with Mikey and he was very…

I dealt with Mikey and he was very helpful and friendly. He made sure I understood everything about the holiday I booked.

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c

Great communication and quick response.

Great communication and quick response.

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AR

Fantastic Service

No was really great, very professional and fantastic at answering all my questions

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SM

Excellent service

Excellent service

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c

Cruise booking

Cruise specialist Andreia was very courteous and knowledgeable, smoothly arranged our travels. Looking forward to upcoming cruise

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MR

Great booking experience with Tina

Tina helped to book exactly what we wanted in good time and in a very friendly way.

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KM

Very hands on

Very hands on. So quick and easy , informative reply. Well recommended.

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B

Robin was very helpful answered all my…

Robin was very helpful answered all my questions.

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SA

Second time of booking with Paramount

Second time of booking with Paramount. Can’t fault them, easy to contact and get back to you so quickly and really helpful. Tina has booked both cruises and have the best deals I’ve seen online

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SB

Good service from Mo

We dealt with Mo Abiola who helped us with a Mediterranean cruise. Despite lots of to-ing and fro-ing by phone we finally settled on one - we even have a stop off at Sardinia; a place we’ve never been to

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