Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

BS
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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All reviews

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Showing 261 - 270 of 996 reviews
BF

What a great company to deal with

What a great company to deal with! They are extremely helpful and knowledgeable, with no pressure. We dealt with Mo, who listened and recommended some cruise alternatives. We originally were looking for a cruise around the Canaries, but Mo opened our eyes to other options, and we booked a 19-day holiday and cruise to Asia. it is refreshing when you come across an agent that listens,

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AR

Great cruise company!

This is the second cruise I have booked with Paramount. Mainly because I have found them not only reasonable price wise , but also helpful and friendly. My contact there both times has been Tina Conlon, who has been a great help in fine tuning my Cruise and helping me all along the way with any questions I may have. I can wholeheartedly recommend this company.

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Z

Exceptional service

Mo is a brilliant advisor, polite and attentive to my requirements for booking- best deals everytime. 2nd time I’ve booked with him, service is faultless and definitely will be booking!

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AB

Excellent response and information…

Excellent response and information received to answer questions prior to making a booking.

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DS

Andreia was very helpful

Andreia was very helpful, not rushing us to book, everything I asked for re flights Andreia checked and gave a few options. Very polite.

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MJ

Great customer service when booking our…

Great customer service when booking our cruise. Andriea was very helpful. Would definitely book with them again

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N

Customer service assistant was…

Customer service assistant was brilliant and very responsive

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YK

Great company

Andreia is knowledgeable and conscientious and sorted all our bookings quickly and efficiently.

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S

Great service

Great service

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MJ

Cruise booking

My experience with Paramount has been over a few years now and speaking with a variety of staff mostly things are good and they are very informative. The reason for a lower score is a few mistakes in our paperwork.

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