Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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Showing 171 - 180 of 996 reviews
jw
5 out of 5 stars

Excellent service

Excellent service. Very efficient and pleasant. Nothing too much trouble,

Date of experience: January 25, 2025

RK
5 out of 5 stars

Booking made easy with Paramount

Caitlin Richardson was the lady who arranged our first ever cruise last year, which was perfect and this is why we returned to Paramount this year. Once again Caitlin made the arrangements with ease and problem free for us. We are very pleased with the service we have had from Paramount.

Date of experience: January 25, 2025

PH
5 out of 5 stars

Robin is always so forthcoming and…

Robin is always so forthcoming and informative

Date of experience: January 24, 2025

IP
5 out of 5 stars

Robin was amazing

Robin was amazing! Excellent service and customer care, well done Paramount Cruises.

Date of experience: January 23, 2025

M
5 out of 5 stars

Cruise specialists

I’ve used this company before and always experienced excellent friendly advice and knowledge about the holiday I requested. Good fast responses to questions. Quick upload of itinerary and detailed information

Date of experience: January 23, 2025

V
5 out of 5 stars

Christmas cruise

We have booked through Robin in the past and his knowledge and advice has always been excellent.

Date of experience: January 23, 2025

mc
5 out of 5 stars

Really helpful

Really helpful, knowledgeable and friendly rep.

Date of experience: January 22, 2025

G
5 out of 5 stars

Paramount Cruise

Very prompt with communications & very helpful

Date of experience: January 22, 2025

AS
5 out of 5 stars

Helpful

Caitlin was really helpful, knowledgeable and patient when booking our holiday. She gave us different options and responded to all our queries promptly.

Date of experience: January 21, 2025

si
5 out of 5 stars

All good mo was great

All good mo was great

Date of experience: January 20, 2025

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