Brilliant service from Andreia Silva
Brilliant service from Andreia Silva
4.9
Excellent
1,000 reviews
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Review summary
Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We came across paramount cruise by…
We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.
Very helpful and great price
First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.
First class service
They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.
Company details
Information provided by various external sources
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Contact info
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Website
www.paramountcruises.com
All reviews
1,000 total • Write a review
Showing 91 - 100 of 996 reviews
LH
Great service
Great service would have liked a bit more proactively
Date of experience: March 26, 2025
MH
efficient and friendly
efficient, friendly, good info and helpful ... no hard sale and a quick effective booking taken for 4 cabins
Date of experience: March 23, 2025
PD
Mikey was excellent
Mikey was excellent. He responded to all my left voicemails when he was on another call. He answered all my queries and reassured me on technical matters as I’m not that technologically minded and pointed me in the right direction. We returned from our trip on 24 Feb without there being any problems. Everything ran extremely smoothly. I highly recommend Paramount Cruises and hopefully will use them again.
Date of experience: March 22, 2025
JS
Caitlin understood our varied needs and…
Caitlin understood our varied needs and found us the best holiday within the budget available
Date of experience: March 21, 2025
B&
Nothing was to much trouble
Nothing was to much trouble . We had to amend plans but Caitlin worked through it with us . An easy booking experience . Our second reservation with Paramount Barry
Date of experience: March 20, 2025
JD
Excellent level of support and…
Excellent level of support and communication given right from the start of my enquiry. E-mails, calls and messages responded to efficiently. Any queries about the booking was explained well and so good to be able to speak to somebody directly. Opportunity for further engagement with Paramount Cruises right up to the point of the cruise. What i particularly liked was that personal 'touch', being assigned an individual who you were able to contact should you need too. A really good start, excellent Customer Services. Would definitely use again, based on my experience so far, thankyou Andreia!
Date of experience: March 19, 2025
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