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HomeFinance & InsuranceParagon Bank Reviews

Paragon Bank

4.5 out of 5 stars
4.5 out of 5 stars
4.5
|Excellent|60 reviews

TrustScore

4.5
4.5 out of 5 stars
Excellent
5 out of 5 stars
48
4 out of 5 stars
5
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
5
60 reviews in total

Review summary

Paragon Bank is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Andrew Hoare
Andrew Hoare
2 out of 5 stars
2/5

I am trying to split one of accounts…

I am trying to split one of accounts that is about to mature, to transfer £20000 to my nominated bank account and the re...Read more

0
0
🔥 High engagement
POPULAR
Miss Pitch
Miss Pitch
1 out of 5 stars
1/5

Dreadful service

Dreadful service. I was hacked and then when all was clear and I wanted to access my money to transfer to another accoun...Read more

0
0
🔥 High engagement
POPULAR
Roy Price
Roy Price
4 out of 5 stars
4/5

Show option for password

Using the Paragon account is ok,however, logging in process could be improved with the user having the ability to show ...Read more

0
0
🔥 High engagement
POPULAR
RichardC
RichardC
5 out of 5 stars
5/5

1 year cash isa application was easy!!

1 year cash isa application was straightforward. It was a transfer which I thought might be a more complicated process b...Read more

0
0
🔥 High engagement

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JPJ
JPJ
1 reviews
3 months ago
5 out of 5 stars

Absolutely superb attitude from the…

Absolutely superb attitude from the staff in a moment of cridis. Really calm helpful, didn't rush me. I hope they are recognised for it!

Helpful?
Jo
Jo
1 reviews
3 months ago
4 out of 5 stars

Great help…

It has been quite helpful to open a new account with yourselves. However, I do have a couple of outstanding queries that I need to contact you on the phone

Helpful?
Steve H
Steve H
1 reviews
3 months ago
4 out of 5 stars

Simple and easy to select a product and…

Simple and easy to select a product and invest.

Helpful?
Customer
Customer
1 reviews
3 months ago
5 out of 5 stars

Easy to open account and do transfers

Easy to open account and do transfers. Also the best rates around.

Helpful?
Adebowale Adekoya
Adebowale Adekoya
1 reviews
3 months ago
5 out of 5 stars

Impressed with my first experience

Impressed with my first experience. Kudos

Helpful?
Peter
Peter
1 reviews
3 months ago
5 out of 5 stars

Great telephone support

Great telephone support

Helpful?
Mary Williams
Mary Williams
1 reviews
3 months ago
5 out of 5 stars

Loyalty rewarded

Maturity options given in advance. Request acted on correctly. Competetive rates offered.

Helpful?

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long term Investor
long term Investor
1 reviews
3 months ago
5 out of 5 stars

Speedy Application and ISA transfer

Speedy Application and ISA transfer. Applied online to open my account and within 48 hrs the transfer of my funds from previous provider was completed with out any fuss or bother. Very impressive service and I am happy to recommend Paragon Bank

Helpful?
Mrs Evans
Mrs Evans
1 reviews
3 months ago
5 out of 5 stars

Easy to use website and easy to open…

Easy to use website and easy to open account

Helpful?
Derek McNaught
Derek McNaught
1 reviews
3 months ago
5 out of 5 stars

Easy to access,

Easy to access, Transferred money easily and securely.

Helpful?
CJ
CJ
1 reviews
3 months ago
5 out of 5 stars

All went well and as it should

I felt confident with my lasted dealings with Paragon Bank. It was so easy to move money around and open another account with them and transfer funds. Maybe not the best interest rates but at least I've come away feeling that all has gone well and my money is still safe, not like other Banks, their system is so complicated that you come away wondering if you've done the right thing.

Helpful?
Marker
Marker
1 reviews
3 months ago
5 out of 5 stars

10 pac and Phone X

10 pac and Phone X

Helpful?
Emily
Emily
1 reviews
3 months ago
5 out of 5 stars

Cash ISA

It was easy to apply for a cash ISA and set up my login for online access.

Helpful?
Pat Ramsell
Pat Ramsell
1 reviews
3 months ago
5 out of 5 stars

Simple, Straightforward Selection of Accounts

I like Paragon Bank as they always keep me informed of changes and give me clear and easily understood options. Before I chose an account I can easily get product information and financial services information. The layout of their website does not confuse with overcomplicated "fluffy" unnecessary design. Their rates are competitive too.

Helpful?
Watton resident
Watton resident
1 reviews
3 months ago
1 out of 5 stars

Very poor customer service

Good bank for investments, but customer service and support very poor and inefficient. Absolutely no sense when speaking to customer support, they don’t listen or carry out simple requests.

Helpful?
JANEKENTON
JANEKENTON
1 reviews
3 months ago
5 out of 5 stars

Quick and easy to use.

Quick and easy to use.

Helpful?
Mr Redpath
Mr Redpath
1 reviews
3 months ago
5 out of 5 stars

very helpful telephone staff

very helpful telephone staff

Helpful?
Sean Quinney
Sean Quinney
1 reviews
3 months ago
1 out of 5 stars

very poor experience in transferring…

very poor experience in transferring and topping up ISA. Had to call about 5 times and always given conflicting information. Advise is terrible and almost 3 weeks later i have still not been able to top up ISA.

Helpful?
Sachin
Sachin
1 reviews
3 months ago
5 out of 5 stars

Easy to open and manage the ISA account

It was easy to open the ISA account, operate it and transfer to a new ISA. No technical issues encountered in last one year of relationship with Paragon.

Helpful?
Sue
Sue
1 reviews
3 months ago
5 out of 5 stars

I found their site very easy to…

I found their site very easy to navigate and understand, unlike some sites that can be very confusing. This was good as being of the 'old' generation I am very sceptical about doing things on line, so thank you.

Helpful?
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Finance & Insurance