Absolutely superb attitude from the…
Absolutely superb attitude from the staff in a moment of cridis. Really calm helpful, didn't rush me. I hope they are recognised for it!
Paragon Bank is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service.
I am trying to split one of accounts that is about to mature, to transfer £20000 to my nominated bank account and the re...Read more
Dreadful service. I was hacked and then when all was clear and I wanted to access my money to transfer to another accoun...Read more
Absolutely superb attitude from the staff in a moment of cridis. Really calm helpful, didn't rush me. I hope they are recognised for it!
It has been quite helpful to open a new account with yourselves. However, I do have a couple of outstanding queries that I need to contact you on the phone
Simple and easy to select a product and invest.
Easy to open account and do transfers. Also the best rates around.
Impressed with my first experience. Kudos
Great telephone support
Maturity options given in advance. Request acted on correctly. Competetive rates offered.
Speedy Application and ISA transfer. Applied online to open my account and within 48 hrs the transfer of my funds from previous provider was completed with out any fuss or bother. Very impressive service and I am happy to recommend Paragon Bank
Easy to use website and easy to open account
Easy to access, Transferred money easily and securely.
I felt confident with my lasted dealings with Paragon Bank. It was so easy to move money around and open another account with them and transfer funds. Maybe not the best interest rates but at least I've come away feeling that all has gone well and my money is still safe, not like other Banks, their system is so complicated that you come away wondering if you've done the right thing.
10 pac and Phone X
It was easy to apply for a cash ISA and set up my login for online access.
I like Paragon Bank as they always keep me informed of changes and give me clear and easily understood options. Before I chose an account I can easily get product information and financial services information. The layout of their website does not confuse with overcomplicated "fluffy" unnecessary design. Their rates are competitive too.
Good bank for investments, but customer service and support very poor and inefficient. Absolutely no sense when speaking to customer support, they don’t listen or carry out simple requests.
Quick and easy to use.
very helpful telephone staff
very poor experience in transferring and topping up ISA. Had to call about 5 times and always given conflicting information. Advise is terrible and almost 3 weeks later i have still not been able to top up ISA.
It was easy to open the ISA account, operate it and transfer to a new ISA. No technical issues encountered in last one year of relationship with Paragon.
I found their site very easy to navigate and understand, unlike some sites that can be very confusing. This was good as being of the 'old' generation I am very sceptical about doing things on line, so thank you.
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