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HomeFinance & InsuranceParagon Bank Reviews

Paragon Bank

4.5 out of 5 stars
4.5 out of 5 stars
4.5
|Excellent|60 reviews

TrustScore

4.5
4.5 out of 5 stars
Excellent
5 out of 5 stars
48
4 out of 5 stars
5
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
5
60 reviews in total

Review summary

Paragon Bank is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Andrew Hoare
Andrew Hoare
2 out of 5 stars
2/5

I am trying to split one of accounts…

I am trying to split one of accounts that is about to mature, to transfer £20000 to my nominated bank account and the re...Read more

0
0
🔥 High engagement
POPULAR
Miss Pitch
Miss Pitch
1 out of 5 stars
1/5

Dreadful service

Dreadful service. I was hacked and then when all was clear and I wanted to access my money to transfer to another accoun...Read more

0
0
🔥 High engagement
POPULAR
Roy Price
Roy Price
4 out of 5 stars
4/5

Show option for password

Using the Paragon account is ok,however, logging in process could be improved with the user having the ability to show ...Read more

0
0
🔥 High engagement
POPULAR
RichardC
RichardC
5 out of 5 stars
5/5

1 year cash isa application was easy!!

1 year cash isa application was straightforward. It was a transfer which I thought might be a more complicated process b...Read more

0
0
🔥 High engagement

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Joanna Leschallas
Joanna Leschallas
1 reviews
3 months ago
5 out of 5 stars

Even I managed to complete my…

Even I managed to complete my application which is saying something!

Helpful?
Tim Ward
Tim Ward
1 reviews
3 months ago
5 out of 5 stars

Very clear process

Very clear process, efficient and straightforward

Helpful?
customer
customer
1 reviews
3 months ago
5 out of 5 stars

Very easy and straightforward to…

Very easy and straightforward to transfer my money into a higher interest account

Helpful?
John Lewis
John Lewis
1 reviews
3 months ago
5 out of 5 stars

Very helpful and competent assistant

Very helpful and competent assistant, thanks.

Helpful?
Gloria DMELLO
Gloria DMELLO
1 reviews
3 months ago
5 out of 5 stars

Communication was up to date and I was…

Communication was up to date and I was kept informed and the when I called the team they were helpful

Helpful?
Duncan
Duncan
1 reviews
3 months ago
5 out of 5 stars

Web site very clear and easy to use

Web site very clear and easy to use. Well above average compared to the competition.

Helpful?
terry horrobin
terry horrobin
1 reviews
3 months ago
5 out of 5 stars

Easy to switch

Easy to switch

Helpful?

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Dr Cradock
Dr Cradock
1 reviews
3 months ago
5 out of 5 stars

Easy to use on line banking system

Easy to use on line banking system, good rates and efficient communication.

Helpful?
Angela Hanmer
Angela Hanmer
1 reviews
3 months ago
5 out of 5 stars

Best account for ISA's

Easy to open account clear instructions user friendly website. Good interest rate, even my wife switched her ISA to Paragon Bank. 15 months is an excellent offer with interest rates on the downturn.

Helpful?
annie greenlee
annie greenlee
1 reviews
3 months ago
5 out of 5 stars

The phone conversation was made easy…accessible

The phone conversation was made easy and accessible because of a wonderful representative of the bank, Laura. She wa# patient, encouraging and totally committed.

Helpful?
clive peterson
clive peterson
1 reviews
3 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service, I made a mistake and called the customer service, the representative was extremely helpful and sorted it out straight away.

Helpful?
Sean Scott
Sean Scott
1 reviews
3 months ago
5 out of 5 stars

Very straightforward and easy process…

Very straightforward and easy process ,great rates and definitely would recommend- in fact I have to several friends and Family

Helpful?
vinu katechia
vinu katechia
1 reviews
3 months ago
5 out of 5 stars

Excellent and

Excellent and Easy to review savings

Helpful?
J. Harvey
J. Harvey
1 reviews
3 months ago
5 out of 5 stars

Easy to invest with Paragon Bank on…

Easy to invest with Paragon Bank on line.

Helpful?
Mr Lewis
Mr Lewis
1 reviews
3 months ago
5 out of 5 stars

Quick account opening and easy to check.

Very clear instructions and quick confirmation to allow early completion of funding the new account.

Helpful?
SB Robbins
SB Robbins
1 reviews
3 months ago
5 out of 5 stars

The initial experience was very to…

The initial experience was very to follow and the web site very easy to navigate.

Helpful?
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Finance & Insurance