Firma która probuje ci pomóc w różnych…
Firma która probuje ci pomóc w różnych sytuacjach jeśli chodzi o samochód. Nie spodziewałem się tak dobrej jakości usługi!
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2.5
Poor
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
PANEK RENT A CAR has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Policzyli sobie 2500 PLN za to
Policzyli sobie 2500 PLN za to, że auto jest porysowane od spodu... Zakładam, że naciągnęli tak wielu innych klientów. Dodatkowo 300 PLN za brudną tylną szybę. Złodzieje i tyle
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UK Drivers Beware
A warning to all UK Drivers. This car rental company provides cheap car rentals but use excuses like Brexit to charge you hidden fees that they claim you need or the car would not be legal on the roads, the headoffice is impossible to contact and they never return any emails or phone calls. Do Not Use! You Have been Warned.
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POLECAM
Samochód czysty, zadbany oraz w dobrym stanie technicznym. Nic dodać nic ująć tylko z czystym sercem Polecić 😉
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Company details
Information provided by various external sources
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Website
www.panek.eu
All reviews
999 total • Write a review
Showing 261 - 270 of 995 reviews
BF
Charged for existing damage
Besides terrible service, Panek charges you for damage that was present before pickup. I have read similar reviews, and I can confirm their fraudulent practices. Luckily I have a photo that shows that the minor damages were present already, and I won’t let myself be robbed by them. Panek doesn’t respond and there is zero transparency. Legal actions are required to make this company accountable.
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M
NIE POLECAM
NIE POLECAM. OBCIAZYLI MNIE 500ZŁ ZA PUSTE PODSTAWIENIE AUTA. ZAREZERWOWAŁAM AUTO NA 2.30 W NOCY PONIEWAZ SAMOLOT MIELISMY OPOZNIONY NIE BYLO SZANS NA POCIAG. PO ZAREZERWOWANIU ZADZWONIŁ PAN INFORMUJAC ZE ON NIE ZDAZY PRZYGOTOWAC AUTA I NAWET NIE MA TAKIEGO BY MI W CIAGU 2H PODSTAWIC. PROSIŁAM ALE NIE BYŁO SZANS. ANULOWALI TRANSAKCJE. NA LOTNISKU NAWET W NOCY W WARSZAWIE NIE MA NIKOGO W BIURZE. DOSTAŁAM FAKTURE NA EMAIL PO TYGODNIU OBCIAZAJACA MNIE PONIEWAZ ANULOWALAM REZERWACJE. PAN Z NUMERU,KTOREGO NIE DZWONIL NIE ODBIERA, PRZEZ TELEFON REKLAMACJI NIE CHCA PRZYJAC A NA EMAIL DOSTAŁAM ODMOWE PONIEWAZ TO Z MOJE WINNY. POPROSTU BESZCZELNOSC I TAK WLASNIE WYGLAD SYTUACJA W POLSCE!!! JA TEGO NIE POPUSZCZE !!!
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AS
Złodzieje i oszuści!!!!
Nie dajcie się zwieść niskiej cenie za wynajem auta bo potem będziecie okradani z kary kredytowej za coś czego nie zrobiliście. Firma PANEK wyceniła szkoda których nie zrobiłam na 6.000 PLN. Na szczęście miałam zdjęcia i zgłosiłam reklamacje w banku i w firmie PANEK. Bank od razu zareagował. Firma panek brak odzewu. Na szczęście bank ściągnął te pieniądze od PANEK z powrotem czekając na wyjaśnienia. Reklamacja moja została zaklasyfikowana do działu: Oszustwa i nieautoryzowane transfery. A nie autoryzywane przelewy to nic innego jak kradzież. ************ ENGLISH Do not be fooled by the low price for car rental because later you will be robbed of your credit card for something you did not do. PANEK company valued the damage which I did not do at 6,000 PLN. Fortunately, I had photos and filed a claim with the bank and PANEK. The bank responded immediately. The panek company no response. Fortunately, the bank took the money back from PANEK while waiting for an explanation. My complaint was classified in the section: Fraud and unauthorized transfers. And unauthorized transfers are nothing but theft.
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PS
To samo co u innych
To samo co u innych, obciążenie za fikcyjne uszkodzenie, którego w dodatku nie widać na ich protokole. Nie polecam.
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SP
Unfair charges and lack of transparency
I had a disappointing experience with this car rental company in Kraków. They charged me 850 PLN for interior and exterior cleaning, despite the car being used normally and returned in the same condition as when I picked it up. Additionally, the return report included stains in areas I never used and they even falsified the return time. As a long-time customer, I expected professionalism and fairness, but this situation revealed a lack of both. I cannot recommend this company to anyone who values honest and transparent service.
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SP
PANEK do not honour terms of the contract…
PANEK do not honour the terms of their contract - DO NOT RENT FROM THEM. The rental conditions in the booking voucher clearly indicate that holders of UK drivers license DO NOT NEED TO HAVE the additional internationaL driving license. Yet, even after showing them the conditions that they agreed to, they refused to let me have the car that was prepaid and booked. Causing me a significant amount of inconvenience.
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