PA
PANEK RENT A CAR
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Unfair charges and lack of transparency
I had a disappointing experience with this car rental company in Kraków. They charged me 850 PLN for interior and exterior cleaning, despite the car being used normally and returned in the same condition as when I picked it up. Additionally, the return report included stains in areas I never used and they even falsified the return time. As a long-time customer, I expected professionalism and fairness, but this situation revealed a lack of both. I cannot recommend this company to anyone who values honest and transparent service.