Great service for landlord
Helped me to find the good tenants in this tough market. Great service and communication. I believe can cooperate well in the future.
4.9
Excellent
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Review summary
Oxygen Property Management is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Fantastic communication and service.
Fantastic communication and service.
Oxygen Hawkes Bay
Jamie has been my landlord for almost 4 years now. Shes always amazing and easy to talk to. Any issues are dealt with quickly. Great communication. Get text alerts for wind warnings (which I thought was good, because I wouldnt of known).
Yesterday my hot water wasn't going,Iβ¦
Yesterday my hot water wasn't going,I contacted my tenancy manager Leanne,she had it sorted within an hour or so,I'm happy and my family are happy,thank you Leanne.
Company details
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Contact info
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Website
www.oxygen.co.nz
All reviews
1,000 total β’ Write a review
Showing 951 - 960 of 996 reviews
SC
In Absentia
Oxygen Property Management took over the management of my house once I had left NZ ,for the summer of 2020-2021,I have been stranded overseas since. The tenants have not changed during this period. From a distance I observe that everything seems to be running well ie: payments are punctual and clearly explained. I look forward to meeting the team sometime during this year.
Date of experience: February 23, 2021
K
KR
US
Good Agency; AMAZING Agent!
My experience with Oxygen has been entirely positive, as an agency - the make frequent opportunities available for feedback, which is commendable. Our agent, in particular, is wonderfully communicative and proactive - and Oxygen is very lucky to have her! π
Date of experience: February 23, 2021
JA
Very satisfied
Very satisfied Thanks
Date of experience: February 23, 2021
MC
I never have to worry about anythingβ¦
I never have to worry about anything concerning my property Oxygen Property (Hastings) take care of everything for me, which is such a peace of mind for me at this point in my life! Highly recommend Oxygen Property! So grateful to Tai and Leanne they are simply the best!
Date of experience: February 23, 2021
JR
Great service thanks Cathy
Great service thanks Cathy
Date of experience: February 23, 2021
HC
Most items were repaired
Most items were repaired. Due to Covid-19 prevalence, that is beyond control, some repairs/change are under process. The leakage into wall from bath tub/sink of Master Bath room may cause damage to wall. This is not a complaint, just for the sake of giving inputs, as desired by you.
Date of experience: February 23, 2021
S
Stephan
US
Verbal Communication
It's very stressful when phoning and nobody answers... But I did like the automatic txt from Suzie to say she would phone back which she did on the day.... Communication is key as landlords are liable when things go wrong as Tenancy law is now very litigious. So it's important we should not wait more than a day to discuss issues before resorting to e mail.
Date of experience: February 23, 2021
LK
Cushla :)
Cushla was incredibly friendly and charismatic! We are so happy she is our property manager :)
Date of experience: February 23, 2021
GS
Customer Relations
Your Hastings manager is fantastic she keeps us posted about positive changes that occur i.e. amalgamation of the Napier branch with Operations now under one roof in Hastings.
Date of experience: February 23, 2021
me
Keep up the good work and communication
Keep up the good work and communication
Date of experience: February 23, 2021
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