Review summary

Oxygen Property Management is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service for landlord

Helped me to find the good tenants in this tough market. Great service and communication. I believe can cooperate well in the future.

Fantastic communication and service.

Fantastic communication and service.

J
Oxygen Hawkes Bay

Jamie has been my landlord for almost 4 years now. Shes always amazing and easy to talk to. Any issues are dealt with quickly. Great communication. Get text alerts for wind warnings (which I thought was good, because I wouldnt of known).

S
Yesterday my hot water wasn't going,I…

Yesterday my hot water wasn't going,I contacted my tenancy manager Leanne,she had it sorted within an hour or so,I'm happy and my family are happy,thank you Leanne.

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All reviews

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Showing 11 - 20 of 996 reviews
L
1 out of 5 stars

Horrid

Horrid. Useless landlords are unable to read and respond to emails, even the simplest of questions, and they will try and steal your bond. Oh I know the bond has been sorted (by the time you responded), it did however take days of trying to get my questions answered about what the charges would be for before you all finally gave up and got it back to me. So I believe "try and steal your bond" is still accurate. A further edit, when I said sorted, I did mean the bond form had been signed. I have now had to chase to ask where the refund actually is, so I have still not received the bond refund yet. They will try and steal your money.

Date of experience: January 13, 2025

R
5 out of 5 stars

Oxygen are the best!

Oxygen are the best! I've dealt with two property managers over the past five years, most recently the lovely Binnie, and the service they provide is stellar. Very supportive, clear communication, easy and efficient processes to follow when repairs are needed. They set a very high bar and standard for service - I wouldn't rent with anyone else.

Date of experience: January 7, 2025

LM
5 out of 5 stars

Absolute trust and confidence

From the time I met Dyanna and then Vicki the service we have received has been nothing but top notch. Nothing is an issue because they just deal with things with care respect and professionalism. Communication is excellent both via phone and email. We appreciate you guys so much and highly recommend your service. Ngā mihi nui Leanne & Warwick Morehu

Date of experience: December 18, 2024

JB
5 out of 5 stars

Turned around the rental in a week!

Turned around the rental in a week!

Date of experience: December 18, 2024

DL
5 out of 5 stars

helpful and professional

Oxygen property management have been outstanding in helping me deal with the two properties I own. Nothing is too much bother, they keep me informed of any issues arising and are very professional in their business dealings

Date of experience: December 11, 2024

J
5 out of 5 stars

Wonderful property manager Nicole

A big thank you to Nicolle who gave us a very warm and lovely visit in Mornington today. She was so kind, helpful, informative, and patient when the other potential tenant and I nerded out while about talking about our studies. We absolutely fell in love with the property and cross our fingers that we can become tenants. Thank you to Nicole for your kindness and professionalism.

Date of experience: November 29, 2024

SM
5 out of 5 stars

Excellent Property Managers

I had Aileen as my property manager, right from the start she was great, easy to talk too, quick to handle anything I needed in regards to the property, great systems in place to log jobs that were required, great communication, Upon finishing up my tenancy with Oxygen, they were quick to finalise all details and get my bond paid back to me. Great experience and I definitely recommend Oxygen and Aileen.

Date of experience: November 25, 2024

M
5 out of 5 stars

Aileen seales thank you for amazing job…

Aileen seales thank you for amazing job you do really appreciate everythink fast and efficient thank yoy

Date of experience: November 21, 2024

BI
5 out of 5 stars

A great little neighbourhood!

Susie is obviously doing something right,because the estate where i'm living is awesome, great neighbours who're friendly respectful and know how to get on with others!

Date of experience: November 20, 2024

CB
5 out of 5 stars

Lindsey Hambleton

My property manager, Lindsey , was absolutely amazing.. Great communication and nothing was ever a hassle . She went above and beyond. I’d gladly recommend Oxygen. Thank you for providing an amazing service.

Date of experience: November 15, 2024

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