Online Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
Never, ever use Yopa. Their service was non-existent, their agent promised everything, delivered nothing, he never communicated, then left suddenly which meant no-one covered my area of London. My desirable property in Wimbledon received no viewings in the whole sorry 5 months with them. Worst part: I had to pay to get out of my contract. Be very very wary. They were shocking. Not even worth 1 star
I put my bungulow up for sale with fulford they were amazing nothing was to much trouble they sold my bungulow with the first open the lady doing the viewing was called Amber she was amazing I would recommend fulfords newton abbot devon
RACIST and affected my CREDIT REPORTac. Made me consent to a credit check on the basis that the landlord would proceed with my offer. Then made me wait 3 days as they apparently "couldn't get hold of the landlord" Even though they continued to hold viewings for the property over the weekend. Then stated a number of outrageous stipulations (which was never outlined before) in order to try and put me off from proceeding with me offer. RACIST company. I felt nothing but discrimination from the way i have been treated. I will forward all of my correspondence onto the financial Ombudsman to review. This is JNP estate agents. I have quite a significant email chain from your employee I’d be happy to post on here if you wish.
Honestly can’t recommend our agent Wes Collins enough, a brilliant brilliant Estate Agent and all round great guy!! Due to Covid we had 2 failed mortgages as the goal posts moved, Wes wasn’t to be put off and found us our perfect house through his connections. He then attempted a 3rd mortgage application through a contact of his (we’d given up at this stage!) His finance guy Michael was very positive and hard working and negotiated a great mortgage on our behalf which was like a miracle considering the market place was in tatters due to Covid, Michael’s knowledge was first class and we have since used him for all our insurances- so quick and simple. Wes then put us in touch with a very hardworking diligent legal team that fought tooth and nail on our behalf to ensure our new asset had the maximum protection against the sellers. Wes really deserves every penny he earns because he didn’t stop trying to get the deal over the line, constantly chasing people up and pushing on our behalf. Can’t recommend him enough, if the rest of them at this company are like Wes then they will and deserve to take over as they are first class grafters! Thank you from our family in our perfect home in time for Christmas!
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www.onlineestateagents.com105 total • Write a review
My partner and I were looking to purchase our first home together. Despite us not progressing with the purchase, Sarah was fantastic up to the point that we had to pull out. Throughout the whole thing, Sarah was very informative and was truly a professional in explaining the whole process to us. We had some very tricky circumstances and Sarah was great at keeping us informed and always endeavoured to ensure we were kept in the loop. It’s very rare to meet someone so passionate and we would definitely recommend seeking Sarah out if you want that personal touch!
Date of experience: August 14, 2019
Excellent service from instruction to completion from the team. Particularly great customer care and service from Sarah who made sure I was kept informed every step.
Date of experience: August 13, 2019
Really good service and always quick to respond. Special thanks to both Sarah and Sharon for helping what is a stressful situation a little more palatable. Only reason for 4 stars and not 5, is improvements are always possible both from client and business. Would use the team again if I ever need to.
Date of experience: August 5, 2019
After my initial apprehension about online estate agents in general, I have to say that this estate agent and in particular Rakhee, who dealt with all the chasing of solicitors and dealing with all aspects of the sale and purchase was excellent. Rakhee was professional kind, supportive, hardworking and tenacious in getting everything sorted. She was wonderful throughout the whole process I highly recommend using ‘ Online Estate Agents’
Date of experience: July 19, 2019
Very helpful, good professional service, especially Sarah. A big thank you!
Date of experience: July 3, 2019
US
Rakhee and Sharan were fantastic throughout the process. They were active for booking viewings in and were even more active with the aftersale service. I was in a 7 property chain which had a lot of complications. Rakhee especially went above and beyond her responsibility and helped me immensely in the process. I would highly recommend them to anyone wanting to sale their property.
Date of experience: April 29, 2019
First time buying a house and Bill has been amazing nothing has been to much trouble he has kept me informed of everything. He really has been a star and made the process stress free i really cant recommend him enough , he really is world class. would recommend him more the 5 star thanks bill
Date of experience: April 18, 2019
