Online Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
Never, ever use Yopa. Their service was non-existent, their agent promised everything, delivered nothing, he never communicated, then left suddenly which meant no-one covered my area of London. My desirable property in Wimbledon received no viewings in the whole sorry 5 months with them. Worst part: I had to pay to get out of my contract. Be very very wary. They were shocking. Not even worth 1 star
I put my bungulow up for sale with fulford they were amazing nothing was to much trouble they sold my bungulow with the first open the lady doing the viewing was called Amber she was amazing I would recommend fulfords newton abbot devon
RACIST and affected my CREDIT REPORTac. Made me consent to a credit check on the basis that the landlord would proceed with my offer. Then made me wait 3 days as they apparently "couldn't get hold of the landlord" Even though they continued to hold viewings for the property over the weekend. Then stated a number of outrageous stipulations (which was never outlined before) in order to try and put me off from proceeding with me offer. RACIST company. I felt nothing but discrimination from the way i have been treated. I will forward all of my correspondence onto the financial Ombudsman to review. This is JNP estate agents. I have quite a significant email chain from your employee I’d be happy to post on here if you wish.
Honestly can’t recommend our agent Wes Collins enough, a brilliant brilliant Estate Agent and all round great guy!! Due to Covid we had 2 failed mortgages as the goal posts moved, Wes wasn’t to be put off and found us our perfect house through his connections. He then attempted a 3rd mortgage application through a contact of his (we’d given up at this stage!) His finance guy Michael was very positive and hard working and negotiated a great mortgage on our behalf which was like a miracle considering the market place was in tatters due to Covid, Michael’s knowledge was first class and we have since used him for all our insurances- so quick and simple. Wes then put us in touch with a very hardworking diligent legal team that fought tooth and nail on our behalf to ensure our new asset had the maximum protection against the sellers. Wes really deserves every penny he earns because he didn’t stop trying to get the deal over the line, constantly chasing people up and pushing on our behalf. Can’t recommend him enough, if the rest of them at this company are like Wes then they will and deserve to take over as they are first class grafters! Thank you from our family in our perfect home in time for Christmas!
No description available yet.
Website
www.onlineestateagents.com105 total • Write a review
From start to finish a 1st class service. I had not heard of an 'sales co-ordinator' before (sorry if I have that wrong Sarah)! Scott did the initial pricing and pictures and the property was up on the websites the next day. Sarah, was assigned to help the process go smoothly, which she did, nothing was too small, she chased viewings right through to finally getting the sale complete - a truly competent person, with excellent inter-personal skills, I would highly recommend Online Estate Agents and the team and will definitely be using them again - THANK YOU
Date of experience: November 7, 2019
Absolutely fantastic service. I recently bought a flat and Sarah has been my main contact at onlineestateagent. She made the whole process very smooth by keeping me in the loop and proactively managing all the issues. I can say without Sarah my house deal probably would have been very very painful and would have taken much longer time. If you want a service with that personal touch I would definitely reccomend Sarah. My best wishes Sarah and thank you so much.
Date of experience: October 21, 2019
This sale has been my first experience of using an on line estate agency. Bill did the photographs and the house description was quickly placed on the internet and the for sale board in place. Bill handled the viewings and the property was sold really quickly. Both he and Sarah kept us informed at every stage of the house sale. By using emails to keep me informed everything was sorted really quickly. Sarah did everything that she said she would and was very efficient and cheerful throughout the sale. So we would highly recommend both Bill and Sarah in any property sale.Many thanks to you both.
Date of experience: October 18, 2019
US
Having just dealt with an emotional property sale following a bereavement, we found Bill Reid extremely approachable during the arrangement of the sale. He is very knowledgeable, and is always contactable, no matter what day or time, which is unheard of in this industry. Following the sale being agreed, we dealt with Sarah Davies for all the post sale queries/questions. Again, we found Sarah to be polite, professional and we received excellent communication from her keeping us updated through to completion. We would highly recommend Online Estate Agents for the service that we received, and the reasonable charges we paid, unlike a lot of other estate agents. We would have no hesitation in using them again.
Date of experience: October 17, 2019
Recently i sold one of my property and sarah dealt with me really professionally and with excellent customer service. Her communication skills were great and everything went just as planned. Thank u online estate Agent.
Date of experience: October 16, 2019
Having recently sold our house through OnlineEstateAgents.com I am very happy to recommend them. I found the whole team including Martyn, Sharon and especially Sarah to be very professional, efficient and helpful. Sarah went over and above her role to keep me regularly informed about the sale progress and ensured smooth communication across the chain. As I believe there is always room for improvement, I am giving them four stars.
Date of experience: October 15, 2019
Online exceeded all our expectations. Sarah was helpful, friendly and very professional keeping us informed every step of the way. We are not planning to move house ever again but if we did we would definitely use Online.
Date of experience: October 14, 2019
I recently met Scott at my property he gave a very professional, thorough and personable valuation. My property was marketed quickly and he achieved the sale and exchange within 7 days of the valuation at a price higher than my expectation. Scott and his team were fast, efficient and kept me update every step of the way. I would highly recommend Scott and his team when considering selling your property.
Date of experience: October 9, 2019
Myself and my wife Julie had been banging our heads against the wall trying to sell our property with Purple Bricks, and in the end we had almost given up. We'd been left with no answers to our questions and the customer service was frustrating. Talking with Elliott has been a breath of fresh air, and we couldn't be happier with his attention to detail and reliability. We now actually have a realistic understanding of the process and valuation. We've recommended the company based on our experience so far, so we thought we might as well write a review. We feel like we're in safe hands now, and we just wanted to say a big thank you to Elliot for making the process so easy, and making sure we're OK 24/7. Thank you!
Date of experience: October 8, 2019
